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<br /> <br />3 2001074 3/1/2001 Public <br />Works <br />3 98060 6/1/1996 21004 Cost containment would be improved by <br /> PATROL reviewing defense attorney charges against the <br />3 2003029 9/1/2002 Police contracted billing guideline and budget. <br />3 2002098 10/3/2002 Public <br />Works <br /> Cost containment would be improved by: <br />3 2003101 7/18/2003 PWRKS . Reviewing defense attorney charges against <br /> the contracted billing guideline and budget. <br />3 2003004 7/6/2002 PARKS . Determining the amounts treatment providers <br /> accs ted as a ment of services rendered. <br /> <br />K. Diary for Disposition Activities <br />George Hills Percentile: 99% <br />In-House Percentile: 100% <br /> <br />Best practices require: <br /> <br />· All open claims be assigned a current diary date and, absent compelling <br />circumstances, must be pulled for action on or about that date. <br /> <br />· Recording diary dates permanently on the file folder or, alternatively, <br />retaining the schedule of diary dates within the CMIS, accessible for <br />reVIew. <br /> <br />· Determining diary dates and intervals on the basis of specific actions or <br />developments that are planned or expected, with a reason for setting any <br />diary exceeding a ISO-day clearly specified in the file. <br /> <br />· Confirming that specific action occurred in response to each diary date by <br />updating claim notes or claim file report. <br /> <br />George Hills' uses the claim file reporting system and In-House claims are calendared for <br />follow up. <br /> <br />One exception for George Hills is noted in Table II-12. Diary for disposition activities <br />performance is superior. <br /> <br />27 <br /> <br />ARM <br /> <br />Tee h <br />