Finance Highlights 2006 1004 - Laserfiche WebLink

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Table of Contents I. Executive Summary... ..................................... ........ ........................ .......... ......... ..... 1 II. Liability Claims Handling Review Details ............................................................. 4 A. Claims Reporting......................................................................................... 7 B. Setup and Initial Contacts.............. ...................................... ........ ............. 10 C. Investigation. ........................... .................................................................. 11 D. SubrogationfRecovery ... ...... .......... ............... ........ ....... ... .... ............ ........... 13 E. Liability Assessment ............... .............. ....... ........ ................ .......... ........... 14 F. Damages Assessment................................................................................ 16 G. Litigation Management............. ............ .................................................... 18 H. Payment Accuracy/Promptness................................................................. 23 I. Case Reserving Practices .......................................................................... 23 J. Cost-Containment Effectiveness............................................................... 26 K. Diary for Disposition Activities ................................................................ 27 L. Claims Finalization Management..................................................... ......... 28 M. File Documentation, Organization and Claims Information System Usage. ........... ..... .................... ................29 N. Reporting to Excess Carriers..................................................................... 33 O. Hiring, Training and Supervising Staff..................................................... 34 III. Liability Risk Management Organization .............................................................35 N. Financial Structure............................................................... ................................. 37 A. Risk Retention Capacity............................................................................ 37 B. Accounting and Funding.......... ................................................................. 38 C. Loss Record.............................................................................................:. 39 D. Catastrophic Protection............................................................................. 39 Exhibits II-I Claims Handling Summary.......................................................................... ........... 5 II - 2 Claims Handling Review Summary Chart .............................................................. 6 II - 3 Litigation Plan and Budget.............. ...................................................................... 22 II -4 Reserve Analysis................................. .................................................................. 25 Appendix A Liability Claims Handling Review List ii ARM Tech