Reso 2006-140 - Laserfiche WebLink

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Exhibit C - Annual Report of the Advisory Board - San Leandro Transportation Management Organization - Duties of the Executive Director see file: San Leandro Transportation Management Organization Duties of the Executive Director Fiscal Year 2006-2007 A. Development and maintenance of an aggressive marketing strategy for the LINKS Shuttle program, including marketing calls to educate the business community about the service, provide marketing materials (i.e. schedules) and increase ridership. B. Management of day to day operations of the program and provide a means for the public to communicate with the SLTMO. Serve as a liaison with Shuttle riders and respond to inquiries as necessary to insure high-quality service delivery. C. Oversee all aspects of contract compliance with contracted service vendors and providers, including but not limited to the services of a transportation services provider, including regularly scheduled meetings with the service provider to review service levels and monitoring contractual obligations. D. Serve as the program liaison to the SL TMO, the City of San Leandro (the "City"), the San Leandro Redevelopment Agency and various granting agencies such as the Metropolitan Transportation Commission and the Bay Area Air Quality Management District. E. Coordinate the financial reporting of the SL TMO in cooperation with the City of San Leandro Finance Department. Actively participate in all financial reporting obligations of the SL TMO. Prepare and submit appropriate financial documentation in a manner consistent with timely paYment of invoices. F. Oversee the preparation of an annual ridership survey in compliance with granting agency requirements and work with the City to insure that all necessary documentation is submitted to each granting agency in a timely manner. G. Conduct on-board monitoring of the shuttle service to ensure consistent customer service, route compliance and overall rider satisfaction. In cooperation with the service provider, prepare detailed monthly ridership reports for review by the SL TMO and the City. H. Arrange, organize, staff and document monthly meetings of the SL TMO Board of Directors and the Executive Committee of the Board. Prepare all meeting agendas and summaries to the SLTMO Board for approval. Maintain all business records, ridership reports, contracts, meeting minutes, invoices, etc.