8C Consent 2007 0618 - Laserfiche WebLink

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Measure B Paratransit Application FY 2007 -08 3 June 5,2007 Trips. P APCO, the Measure B Paratransit Advisory and Planning Committee has reviewed the grant application and is recommending full funding to the ACTIA Board. Future Deficit The Measure B paratransit grants do not fully cover the cost of the paratransit service. Using carryover funds, current service levels can be maintained through fiscal year '08. Based on current projections, we will need to seek additional funding or reduce service levels in FY 2008- 09. The following table summarizes the program costs. Grants Measure B Grant Minimum Service Level Grant Total Grant Funds $ 278,488 75,000 353,488 Pro ram Cost FLEX Out-of- Town Medical Total Pro am Cost 338,777 75,000 413,777 *Pro am Deficit $-60,289 *Program deficit is currently funded with ant carr over funds. Public Input In order to plan for next year, staff gathered public input through paratransit focus group meetings, surveys and work sessions with the Senior Commission. Following is a summary of the public input: . Riders rate the service high in most service areas including: dispatch and driver courtesy, on-time performance and safety. . Riders rate the service fair in the following service areas: ease of making reservations, cleanliness of vehicles and comfort of the ride. . Riders continue to express concern that they cannot always get the ride that they request on the Curb-to-Curb (CTC) service. o Last year the CTC service started to hit capacity. To address this problem we expanded our travel training efforts to educate riders how to successfully use the FLEX service and about other transportation options. We also added two shuttle stops making it easier for more riders to use the shuttle instead of the reservation based service. These changes resulted in a significant drop in ride denials. We will continue these efforts in 2007-08. . We received a request to add a shuttle stop near Bancroft and Dutton Avenues. oWe will investigate the feasibility of adding another shuttle stop. . We learned that some riders have trouble using the telephone to make a FLEX reservation because they have difficulty with the touch tone telephone or do not have a touch tone phone.