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CITY OF SAN LEANDRO <br />MEMORANDUM <br />DATE: October 11, 2007 <br />TO: Finance Conunittee <br />VIA: Jesse Baloca, Finance Directoy~ <br />FROM: Carla Rodriguez, Deputy FinLan~~ce~ Director <br />SUBJECT: Banking Services Request for Proposal <br />RECOMMENDATION <br />Staff recommends Finance Committee approval for forwarding to the City Council award for a new <br />Banking Services provider. Staff recommendation is that the new banking services will be for a <br />term of 5 to 7 years. <br />BACKGROUND <br />The City has been banking with Bank of America for the past 35 years when it was previously <br />known as Bank of Italy. Best business practice includes ensuring competitive pricing, seeking <br />improvements and efficiencies with technological enhancements, improving audit controls and <br />reporting, and obtaining enhanced customer service. To our knowledge, the City has never <br />conducted a Request for Proposal (RFP) to seek better rates and improve service enhancements. <br />For the past years, Bank of America has continuously increased service charges to the City without <br />prior notification of price changes, has experienced a significant turnover in key Government <br />relations personnel, and has been unable to provide adequate customer support or staff training on <br />new software programs and procedures. Currently, the banking industry has offered a wide array of <br />technological advancements such as fraud protection, on-line banking services, availability of cash <br />by reducing- cash float days, annual analysis review of City's- accounts and other service <br />enhancements that will provide the City with better cash management leading to greater investment <br />opportunities. <br />The City currently pays an estimated $ll 1K for the following services: <br />Annual Cost <br />General Banking $21,480 <br />Cash grad Transit Services 30,000 <br />Merchant Card Services 59,724 <br />Total $111,204 <br />Staffs goal, in addition to seeking technological improvements, enhancing customer service and <br />gaining operating efficiencies, is to reduce overall annual cost by 30% or $33K. <br />