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CITY OF SAN LEANDRO <br />MEMORANDUM <br />DATE: October 12, 2007 <br />TO: City Council Finance Conunittee <br />FROM: John Jermanis <br />City Manager <br />SUBJECT: 2-1-1 Telephone Service <br />The 2-1-1- telephone referral service is a nationwide program to provide free 24-hour access to a <br />wide range of human service needs. This service has been already been implemented in San <br />Francisco, Santa Clara and Contra Costa Counties. In 2003, the California Public Utilities <br />Commission selected Eden I&R (Information & Referral) to implement and manage the 2-1-1 <br />program for Alameda County. Eden I & R, Inc. is a 501(c) (3) non profit agency that serves as a <br />link between Alameda County families and individuals and the full range of community <br />resources available to them. <br />Attached for your information is status report from Eden R & I on the implementation plans for <br />2-1-1 in Alameda County. The annual cost for this service is $1.3 million. Funding will be <br />provided by Alameda County and its Cities as well as from private and non-profit foundations. <br />For the Fiscal Year 2007-08, the County will contribute $500,000 toward program costs and the <br />cities will match that amount. San Leandro's share of 2-I-1 service cost is $25,000. All the <br />cities in the county have agreed to pay a proportionate share of the cost based on population. <br />It is expected that 80 percent of the State will have 2-I-1 available by the end of 2007. This <br />service will be particularly helpful to the Police Department and the Recreation and Hurnan <br />Services Departments. <br />Please let me know if you have any questions or need additional information. <br />