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A person awarded an exclusive franchise or contract by the City for collection of solid waste, recyclables, and green waste shall provide, at a minimum, the following services to customers and the City. (a) The person awarded an exclusive franchise or contract by the City shall provide all residential property in the City with regular collection of solid waste, recyclables, and green waste. The franchisee shall provide the owner, occupant, or manager of residential property with containers in which to discard such materials. If the owner or occupant of a single-family residence is physically unable to place discarded materials at the appropriate place for collection, the franchisee shall provide backyard service at no additional charge. (b) The person awarded an exclusive franchise or contract by the City shall provide all commercial establishments in the City with regular collection of solid waste and recyclables. The containers that commercial establishments use for discarding such materials and the locations at which such establishments place the containers shall both be agreeable to the City's franchisee or contractor. (c) The person awarded an exclusive franchise or contract by the City shall provide collection services to debris boxes on an on-call basis. The franchisee or contractor shall respond to a call for debris box service by the end of the next business day. (d) Upon request of a resident or business and for a special fee, the franchisee or contractor shall provide other services, including but not limited to bulky waste collection, at times other than the regularly scheduled solid waste collection. (e) Upon the request of City, the contractor or franchisee shall provide, at no cost, collection and disposal of solid waste and collection and recycling of recyclables at up to five (5) City-sponsored events each year. Such service shall include the provision and emptying of containers for and during the events in a manner that ensures the public will be able to use such containers. Such events may last more than one day. (~ The franchisee may refuse to collect solid waste, recyclables, and green waste from and shall not be obligated to continue to provide service to any customer that, after a minimum of two (2) warnings, fails to set out the materials properly. The accumulation of solid waste, recyclables, and green waste on the property of such a customer may constitute an abatable nuisance under the San Leandro Community Preservation Ordinance. 3-6-320 NO UNAUTHORIZED COLLECTION. (a) It shall be unlawful and a violation of this Code for any person other than the City's exclusive franchisee or contractor to collect solid waste, recyclables, or green waste, with the following exceptions: (1) The owner, occupant, or manager of a residential property may collect and transport solid waste and green waste generated on the property to an authorized disposal facility. Owners, occupants, and managers of residential properties that self-haul such materials, as provided for in this section, may not contract with anyone other than the City's franchisee for transport services. (2~ 7~he owner, occupant, or manager of a residential property may sell or donate recyclable materials generated on the property to any party of the person's choice, including collecting such materials and transporting them to a recycling center. For the purposes of this section, donate means to give without receiving any compensation or consideration of any nature, whether monetary or otherwise. OR[)INANCC NO. 2005-012 7