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filed the claim may bring such a suit and if another person should do so, judgment shall not be rendered for the plaintiff. SEC. 2-16-270 Administrative Agreements. The Finance Director may make administrative agreements with service suppliers to vary the strict requirements of this Chapter so that collection of any fee imposed herein maybe made in conformance with the billing procedures of a particular service supplier so long as the overall result of said agreements results in billing of the fee in conformance with the general purpose and scope of this Chapter. A copy of each agreement shall be on file and available for public examination in the Finance Director's office, except that portions of such agreements that maybe designated as proprietary and confidential by the service supplier shall be excluded from the public records maintained by the Finance Director's office, and shall be subject to a duty of confidentiality and non-disclosure by those representatives of the City of San Leandro who may have a need to review and obtain knowledge of those portions of said agreements designated proprietary and confidential. SEC. 2-16-275 Appeals of Decision of the Finance Director. A. Who May Appeal Any person aggrieved by any decision of the Finance Director regarding the amount of fee or penalty owed or the duty or obligation to collect, report or pay a fee pursuant to this Chapter may appeal the decision of the Finance Director by filing a notice of appeal with the City Clerk within fifteen days of the serving or mailing of such decision. The notice of appeal shall set forth in writing the grounds for the appeal and shall be accompanied by an appeal fee in an amount established by resolution of the City Council and shall state the grounds for the appeal. Once a notice of appeal is received, the Finance Director shall request the City Manager to appoint a Hearing Officer and to schedule a day, time, and place for the hearing. The City Manager or a delegee of the City Manager shall provide written notice of the time and place of the hearing, and shall mail such notice to Appellant at least ten calendar days prior to the date of the hearing. The form and substance of the notice shall be in accordance with the rules and policies promulgated by the City Manager. At the hearing, the Appellant bears the burdens of production and persuasion to establish the factual and legal issues upon which the appeal is based. B. Hearin . A hearing to consider the appeal shall follow those procedures required to afford the appellant full due process of law. The Hearing Officer shall, at the conclusion of the hearing, make fmdings of fact based upon the evidence submitted and determine whether grounds exist for denial of the appeal or for adjustment of amounts owed. The person appealing shall be notified of the Hearing Officer's decision in writing. The Hearing Officer's decision shall be fmal. Any Appellant who requests a hearing and who fails to appear at the hearing is deemed to waive the right to a hearing and the ORDINANCE NO. 2004-015 14