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Alameda County Transportation Improvement Authority <br />Special Transportation for Seniors and People with Disabilities <br />Please provide a narrative description for each service component listed in Question 6 and <br />describe any planned changes. <br />Resnonse• <br />The FLEX Paratransit Service consists of five services: <br />1. Shuttle Service <br />The Shuttle service consists of a series of shuttle stops throughout the City at key locations <br />such as residential facilities, shopping, transit and community centers. Eligible walk-on <br />passengers can access the shuttle at any shuttle stop. The FLEX Shuttle is available to <br />residents who are 60 years or older or East Bay Paratransit Certified Adults (18+). <br />Hours of Operation -Monday -Friday, Shuttle 9:00 AM - 5:00 PM <br />Eligibility -Disabled Adults (18+) and Seniors 60+ <br />Reservations -Walk-on passengers on the Shuttle Service. <br />Travel Area -City of San Leandro <br />Fare - $0 <br />Wheelchair Accessibility -Wheelchair Accessible Shuttle Buses <br />2. Curb-taCurb Service (CTC) <br />The Curb-to-Curb service allows residents who qualify to call and make a reservation for the <br />shuttle to pick them up and drop them off at a specific location within San Leandro. This <br />service is by appointment only. The Curb-to-Curb service is available to residents who are <br />75 years or older or East Bay Paratransit Certified Adults (18+). <br />Hours of Operation -Monday -Friday, 8:00 AM - 5:00 PM. <br />Eligibility -Disabled Adults (18+) and Seniors 75+ <br />Reservations -Advance reservation required. <br />Travel Area -City of San Leandro <br />Fare - $0 <br />Wheelchair Accessibility -Wheelchair Accessible Shuttle Buses <br />3. Out of Town Medical Trips (OTMT) -Minimum Service Level Grant <br />Medical trips provided within Alameda County to residents who are <br />75 years or older or East Bay Paratransit Certified Adults (18+). <br />Hours of Operation -Monday -Friday, 8:00 AM - 5:00 PM. <br />Eligibility -Disabled Adults (18+) and Seniors 75+ <br />Reservations -Advance reservation required. <br />Travel Area -Alameda County <br />Fare -$2.00/10 miles for Out of Town Medical Trips. <br />Wheelchair Accessibility -Wheelchair Accessible Shuttle Buses <br />4. Interim Service <br />Interim service or urgent trips to eligible individuals who are not yet enrolled with East Bay <br />Paratransit or the City paratransit program. <br />G:\Oliver\Paratransit\FY 2008-09WIB Annual Program Application Cover FY0809.doc <br />Page 3 of 18 <br />