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Considering your use of Davis Street Family Resource Center during the past 12 months, please rank: Hours of operation Location of Services Language spoken Cultural Sensitivity Racial Sensitivity Quality of Staff communication Quality of the services you received Not applicable -this is my first visit ^ Below Above Poor Average Average Average Excellent ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Additional comments regarding the past 12 months: With regards ONLY to the [service #1 from intake system) you received today, please rank: Poor Hours of operation ^ Promptness of Service ^ Language spoken ^ Cultural Sensitivity ^ Racial Sensitivity ^ Quality of Staff communication ^ Quality of the services you received ^ Below Above Average Average Average Excellent ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Additional comments regarding [service #1 from intake system] today: With regards ONLY to the [service #2 from intake systems you received toda please rank: Poor Hours of operation ^ Promptness of Service ^ Language spoken ^ Cultural Sensitivity ^ Racial Sensitivity ^ Quality of Staff communication ^ Quality of the services you received ^ Below Above Average Average Average Excellent ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Additional comments regarding [service #2 from intake system] toda Sustainabiliry Study: Davis Street Family Resource Center - 4/08 Page 80 of 96