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interns are involved in prevention programs. They are supervised by licensed therapists and are managed by May Cheng. 2) Physicians and dentists who volunteer their time for the Rotacare and Dental Clinics. Anew Urgent Care Clinic is in the process of being opened. These professionals are managed by May Cheng and Mika Hiramatsu. 3) Basic Needs volunteers who support food and clothing services. Several volunteers have been with DSFRC for many years, having been clients at one time. Emile Awwad manages these volunteers. He has established channels for obtaining temporary volunteers, such as the court system, which directs citizens guilty of minor infractions to perform community service, and from clients who trade service for food stamps. 4) MSW interns who provide case management services to low income families at Davis Street and two of the childcare centers. Michele Wilson, who is working at DSFRC under a First Five grant, and Dawn Valadez, Development Director (and MSW), are supervising the interns and developing a comprehensive case management program to utilize them fully. When the Basic Needs Program Social Worker is hired, he or she will take over supervision of the MSW's from Ms. Valadez and Ms. Wilson. 5) Some childcare centers have volunteer teaching assistants who are managed by the site supervisors. DSFRC has a Volunteer Handbook which is very well written but out of date (the one given to us was dated 2004). Because so many of DSFRC's volunteers are interns that come from area graduate programs, their turnover is planned (annually). This means that recruitment and retention are not big issues. Mr. Awwad's programs see more turnover as volunteers meet their court ordered service and leave, but his sources are stable and he places the more temporary people into positions where they need minimal training and can quickly be productive. Though the volunteers work for different departments throughout the company and report to different direct supervisors, we feel, and Ms. Padilla-Johnson agrees, that there should be a single volunteer coordinator. She had originally envisioned that person being an Americorp volunteer, but after two unsuccessful attempts at having someone from that organization step, into a volunteer coordinator role, she is now seeking funding for a paid staff position. The volunteer coordinator would manage distribution of volunteer staff, make sure they get adequate training and direct supervision, and work to retain those whose are not volunteering for a predetermined period of time. In addition, the Coordinator would be in charge of setting up events designed to recognize and express appreciation for the volunteers. We also see this person as handling the coordination of the corporate sponsored volunteer recruiting program mentioned in item 2b under Creating Strategic Partnerships. sustainability Study: Davis Street Family Resource Center - 4/08 Page 44 of 96