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Alameda County Transportation Improvement Authority <br />Special Transportation for Seniors and People with Disabilities <br />Please provide a narrative description for each service component listed in Question 6 and <br />describe anv planned changes. <br />Response: The FLEX Paratransit Service consists of five services. As noted in prior <br />reports, the City of San Leandro has used up the balance of the carryover funds and the <br />existing paratransit program must be reduced in order to stay within the grant allocation. <br />Following is a description of the proposed 2009-10 service, including service reductions. <br />1. Shuttle Service <br />The Shuttle service consists of a series of shuttle stops throughout the City at key locations <br />such as residential facilities, shopping, transit and community centers. Eligible walk-on <br />passengers can access the shuttle at any shuttle stop. The FLEX Shuttle is available to <br />residents who are 60 years or older or East Bay Paratransit Certified Adults (18+). <br />Days of Operation -Monday -Friday <br />Hourse of Operation <br />Current: 9:00 AM - 5:00 PM <br />Proposed Change: 9:00 AM - 2:00 PM (3 hour reduction per day in service) <br />Holiday Service <br />Current: 10 holidays/year <br />Proposed Change: no service on holidays <br />Eligibility -Disabled Adults (18+) and Seniors 60+ <br />Reservations -Walk-on passengers <br />Travel Area -City of San Leandro <br />Fare <br />Current: $0 <br />Proposed Change: $1.50 per day (allowing passengers to go on and off the bus) <br />Wheelchair Accessibility -Wheelchair Accessible Shuttle Buses <br />2. Curb-to-Curb Service (CTC) <br />The Curb-to-Curb service allows residents who qualify to call and make a reservation for the <br />shuttle to pick them up and drop them off at a specific location within San Leandro. This <br />service is by appointment only. The Curb-to-Curb service is available to residents who are <br />75 years or older or East Bay Paratransit Certified Adults (18+). <br />Hours of Operation -Monday -Friday, 8:00 AM - 5:00 PM. <br />Holiday Service <br />Current: 10 holidays/year <br />Proposed Change: no service on holidays <br />Eligibility -Disabled Adults (18+) and Seniors 75+ <br />Reservations -Advance reservation required. <br />Travel Area -City of San Leandro <br />Fare <br />Current: $0 <br />Proposed Change: $3.00 per ride <br />C:\Documents and Settings\kmyers\L,ocal Settings\Temporary Internet Files\Content.Outlook\OE51NYN2\MB Annual <br />Program Application Cover FY0910.doc <br />Page 4 of 18 <br />