Agmt 2004 MV Transportation Inc - Laserfiche WebLink

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passenger overloads and pass ups, schedule adherence problems, and any discrepancies with trip information provided on the driver manifests. Drivers will update all hardcopy manifests as directed by the dispatcher, recording all cancellations, no-shows, add-ons, and walk-on boardings by designated bus stop_ Separate manifests will be maintained for each individual scheduled run. Drivers will be responsible for the collection and safeguard of all fares and/or fare medium. CONTRACTOR and City agree that during the term of this Agreement, and for a period of one year following the termination thereof, neither party shall hire an employee or former employee of the other party without the written approval of the other party. The term "former employee" used in this provision shall mean employees who have separated their employment within the prior twelve months. 2.10. DATA COLLECTION AND REPORTING The CONTRACTOR wi-11 collect and maintain all operating and performance data required by the CITY. All reports and/or background data will be certified by the CONTRACTOR to be accurate. The CONTRACTOR shall collect and maintain completed daily driver manifests and dispatch logs. These will provide the base data for the monthly and annual performance and operating reports, fare box reconciliation, and monthly CONTRACTOR billings. The CONTRACTOR will maintain a set of completed, readable driver manifests and dispatch logs for a three (3) year period, and upon request be made available to the CITY for planning and auditing purposes. The CONTRACTOR shall prepare monthly management reports to include daily ridership totals by route, as well as monthly breakdowns of: boardings by ambulatory passengers and passengers using wheelchairs, attendant trips, walk-on boardings by designated bus stop, and request zone; total trip requests, cancellations, no-shows (passenger & contractor), late pick-ups and completed trips; eligible passengers and companions; cash fares and tickets; total revenue hours and miles operated; complaints; and the number of vehicle breakdowns and accidents. CONTRACTOR may be asked to collect further data as required by ACTIA. CONTRACTOR will be asked to collect and report data in format as required by ACTIA. The CONTRACTOR shall report all in-service incidents involving property damage or personal injury accidents, illegal or threatening actions, and unacceptable passenger and/or staff behavior to the CITY immediately upon knowledge of the situation. EXHIBIT A Page 10 of 13 G:\Oliver\ParatransitFY 2004-05\\MV Contract FY 2004-OS