Agmt 2004 HDL Software LLC - Laserfiche WebLink

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Yes/ ID Re nirement Descri lion No Comment letters. Ability for City staff to create reporting tool. custom reports as needed (Crystal 8.5 or above referred . 16 Ability to link parcel database to the Yes The Business License system links to a Land business license application. Management module that contains parcel information and allows address lookup when a street address is entered. It will also bring the APN number into the record. l7 Ability of a web payment option for the No HdL currently has under development aweb- system. If no system is currently available based interface that will allow the look-up of please indicate current development selected fields of selected license records and the timeline. acceptance of payments over the web. This module is expected to be released in the spring of 2005. 18 An integrated audit system that Cracks Yes An audit log of transactions is generated by the entries by user id with name and date system, indicating the date, type of action, stamp. original value, updated value, description and user initials. 19 Allow reversals of entries within 72 hours. Payment entries may be reversed with 72 hours This must be accompanied by an audit trail Yes of the time of posting. The entry shows as to show this reversal. "deleted" on the payment screen and is also entered into the audit to of transactions. 20 The system must be hosted on the City's The HdL system will reside on the City's servers servers utilizing Microsoft SQL/Access Yes utilizing Microsoft SQLIAccess database. database. 21 The system must interface with the Eden HdL has created interfaces with Springbrook Gold accounting system electronically. The Yes accounting software, CORE and Quadrant vendor must provide a minimum of 2 cashiering systems, Digital Map Products and current installations (that the City may various county assessor systems. We do not contact at its sole discretion) where this currently have a client using Eden Gold, but we interface is o erational. foresee no roblem with such an interface. 22 Provide the ability to import sales tax The HdL system uses the HdL Sales Tax system information from an outside data source. Yes to provide exception reports and allocation The vendor shall provide examples of history to authorized users. A link has also been imported data currently in place. created to allow a link to sales tax information rovided b another vendor. 23 Provide the ability to attach a file to a The attach file function supports documents, record. The system shall support both text Yes spreadsheets, and image attachments. and ra hic file attachments. 24 Provide technical support on a 24 hour HdL offers live support staff from 8-5 pacific basis with a live support staff available Yes standard time on business days. After hours and from 8-5 pacific standard time. Please weekend support is available using the HdL toll- detail after hour support availability. free pager. Calls to the pager will be answered with one hour. 25 Ability to add special comments with Yes There are 3 ways to associate comments with a selected accounts. license record: l . Free form license description text field. 2. Associate a comment to be printed on a license certificate with a business type (i.e., gun dealer restriction) 3. Free form unlimited notes with a date and user initial slam . 26 Ability to access business license records In addition to criteria listed, records may also be by the following minimal criteria: Yes accessed by account status, license status, • License number ownership type, geo area, parcel number, resale • Business name number, federal and state tax ID numbers, • Owner name(s) number of employees, application status, Consulting Services Agreement between [September 15, 2004] City of San Leandro and HdL Software LLC Page 16 of 34