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EXHIBIT A <br />SCOPE OF SERVICES <br />Work to be done consists of the first step of the Computer Aided Dispatch (CAD)/Records <br />Management System (RMS) as outlined in TPG proposal Exhibit A-l. This contract will include: <br />1. The development of a project plan <br />2. Research vendor product offeringslbest practices <br />3. Documentation of system implementation considerations <br />4. Develop "As Is Processes" <br />5. Examination of business process and current functionality <br />6. Define information integration requirements <br />7. Document data integration requirements <br />8. Develop "Goal Business Processes" <br />9. Compile Functional Requirements Document that will be the basis for the RFP. <br />All deliverables will be in PDF format and the final Functional Requirements Document will be in <br />PDF as well as Microsoft Word format. <br />Exhibit A Page 1 of 1 <br />4/21/2003 The Phoenix Gmup. <br />