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Priority # 6. Maintain and expand activities designed to prevent those <br />currently housed from becoming homeless. <br />Activities: <br />• Rental Assistance Program <br />Through ECHO's Rental Assistance Program funded through the City's General Fund, seven (7) <br />families were given rental assistance (such as payments for delinquent rent or security deposits) <br />to prevent homelessness. ECHO achieved l 00% of goal. ECHO prevented 5 households from <br />being evicted, assisted 2 households to get into housing, and provided information and support <br />counseling for eighty-five (85) program applicants. <br />• Tenant/Landlord Counseling <br />Using CDBG funds, the City contracted with ECHO Housing for landlord/tenant counseling <br />services to help maintain people in housing. Information and referral services were provided to <br />687 landlords and tenants from 312 households. In FY 2008-09, ECHO handled ninety-two (92) <br />cases related to eviction and succeeded in preventing four (4) households from being evicted. <br />Staff also assisted with one (1) retaliation case, fifty-nine (59) landlord/tenant inquiries related to <br />repairs, thirty-three (33) cases regarding security deposits, twelve (12) instances involving rent <br />increases, and eleven (l l) occurrences of unlawful entry by a landlord. There were also 128 <br />miscellaneous inquiries (e.g., noise, neighbor disputes, parking, etc.). ECHO staff, furthermore, <br />assisted eight (8) households with conciliation/mediation services, and four (4) of these cases <br />were resolved. Lastly, staff referred sixty (60) households, or one hundredtwenty-nine (129) <br />persons, to small claims court and forty-seven (47) households, or one hundred (100) persons, to <br />other appropriate agencies. <br />To educate tenants and landlords about their rights and responsibilities, ECHO distributed a total <br />of 1,636 educational materials, provided four (4) public service announcements, made two (2) <br />appearance on a local television or radio stations, and held four (4) trainings for property <br />ownerslmanagers. ECHO met or exceeded all of its goals by large percentages. <br />• Housing Rehabilitation Program <br />Under the City's Housing Rehabilitation Program, very low- and low-income homeowners, <br />particularly seniors, have their homes improved and remained housed. The following grants are <br />available to these residents: Minor Home Repair, Mobile Home Repair, Accessibility, Exterior <br />Clean-Up, Exterior Paint, and Seismic Strengthening. Of the twenty-nine (29) grants awarded, <br />nineteen (19), or 65%, were provided to seniors. This program also offers low interest loans for <br />major housing rehabilitation. Of the eleven (11) home rehabilitation loans approved, nine (9), or <br />81%, were provided to seniors. <br />• Davis Street Family Resource Center <br />Using Redevelopment Housing Set-Aside Funds, the City contracted with DSFRC for special <br />housing services referring clients to rental opportunities in the City, including existing City <br />below-market rate (BMR) units. These services aim to prevent those currently housed from <br />becoming homeless. DSFRC staff: <br />• Distributed sixty-two (62) information packets, which contain names and contact <br />information for affordable housing units and local housing authorities and informational <br />Consolidated Annual Performance and Evaluation Report FY 2008-2009 <br />City of San Leandro <br />Page 9 <br />