Reso 2009-144 - Laserfiche WebLink

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(5) Other Accommodation Requests. Accommodations other than those listed above must be submitted to the department responsible for the meeting or the City Clerk's Office with at least five (5) working days advance notice. (c) UNDUE HARDSHIP. The City is not obligated to provide an accommodation that will impose an undue hardship on the operation of the City's business. An undue hardship would be an accommodation that will impose significant difficulty or expense in the provision of the accommodation. Undue hardship includes, but is not limited to, financial difficulty, and refers to any accommodation that would be unduly costly, extensive, substantial, or disruptive, or that would fundamentally alter the nature or operation of City business. Whether a particular accommodation will impose an undue hardship on the City will be determined on a case-by-case basis by the City's ADA Coordinator and the Department Head responsible for the program, activity or service in question. If the City initiates the accommodation process in response to the request of an individual, but ultimately does not provide an accommodation, the following will be documented by the ADA Coordinator: (1) All accommodations considered or offered in the accommodation process. (2) The reasons other accommodations were not feasible. (3) The reasons the requesting individual rejected any accommodations. (4) The requesting individual's response to each offered accommodation. (5) Written notification to the requesting individual of rejected accommodations. 2.5.110: GRIEVANCE POLICY. The City of San Leandro hereby adopts a grievance procedure to meet the requirements of the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973 (504). It may be used by anyone wishing to file a grievance alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of San Leandro. (a) The grievance should be in writing on the City of San Leandro ADA /504 Grievance Form. Alternative means of filing a grievance, such as personal interviews or a tape recording of the grievance, are available to persons with disabilities upon request. (b) The grievance must be submitted by the complainant and/or his/her designee to the City's ADA Coordinator or Section 504 Coordinator as soon as possible but no latter than sixty (60) calendar days after the alleged violation. (c) Within fifteen (15) calendar days after receipt of the grievance, the ADA Coordinator, the Section 504 Coordinator or his/her designee will schedule a meeting or telephone interview with the complainant to discuss the grievance and possible resolutions. RESOLUTION N0.2009-144