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New World Maintenance Agreement 2 July 1, 2010 <br />New World Systems provides 12 hour 5 days a week support on non-critical systems and 24 hour <br />7 days a week support on CAD and Mobile products. <br />Implementation has been very successful and the San Leandro Police Department has become a <br />premier New World site. San Leandro sits on two advisory committees providing input and <br />guidance on future functionality. Additionally, more than 50 police departments have visited <br />San Leandro to evaluate New World's capabilities and seek advice for streamlining operations. <br />Given the City's current budget crisis and the important role of San Leandro, staff was successful <br />in negotiating afive-year support services contract with an annual reduction in the maintenance <br />fee of $20,000. <br />Current City Council Policy - N/A <br />Previous City Council Action(s) - Resolution No. 2005-022 <br />City Council Committee Review and Action - N/A <br />Applicable General Plan Policy - N/A <br />Permits and/or Variances Granted - N/A <br />Environmental Review - N/A <br />Code Compliance Review - N/A <br />Board/Commission Findings - N/A <br />Summary of Public Outreach Efforts - N/A <br />Fiscal Impact <br />The annual cost of the maintenance agreement for IJIS was included in the adopted FY 2010-11 <br />budget. No additional funding is required. <br />Budget Authority <br />The actual negotiated maintenance agreement cost of $195,000 is $20,000 less than the agreed <br />upon cost of $215,000. Earlier this year, staff had negotiated a $12,000 reduction without the <br />extended maintenance agreement which is currently approved in FY 2010-11 in account 688-13- <br />001-5310 in FY 2010-11. <br />Perry Carter <br />Interim Finance Director <br />Attachments -NONE <br />G:~IS~Rayan~New World Maintenance Renewal Staff Report.doc <br />