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EXHIBIT A <br /> SCOPE OF SERVICES <br /> Conduct a 15- minute Customer Satisfaction Survey comprised of 400 residents as defined in the <br /> City's Request for Proposal. herein incorporated by reference (Exhibit 1) and .as described in the <br /> Contractor's proposal dated December 1999 herein incorporated by reference (Exhibit 2). <br /> EXHIBIT A Page 1 of 1 <br /> AGREIEXHIBITA.DOC (Word 6.0) <br />