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IMPEDIMENTS <br />ACTIONS PLANNED <br />ACCOMPLISHMENTS <br />a. Inquiries and Complaints filed <br />a. Sixteen (16) fair housing inquiries <br />are evaluated within 24 hours <br />received and fifteen (15) housing <br />from the time they are received. <br />discrimination complaints investigated. <br />Complaints are investigated and <br />reported to the City in writing in <br />quarterly reports. <br />b. Conduct annual audit/testing <br />b. Fifteen (15) fair housing audits <br />based on a sample of one <br />conducted to gauge the level of <br />protected class per audit. <br />discrimination in the rental housing <br />market. <br />c. Conduct outreach, training, <br />c. Outreach and education methods used: <br />and educational programs <br />1) Four (4) fair housing trainings for <br />promoting fair housing for: <br />195 landlords and property managers, and <br />• landlords and propert <br />two (2) sessions for twenty-two (22) <br />managers <br />potential homebuyers and/or tenants. <br />• tenants and the general public' � <br />2) Ten (10) general fair housing <br />in San Leandro, <br />presentations for 198 persons. <br />3) Forty-eight (48) public service <br />announcements. <br />4) 1,834 fliers distributed in the mail, <br />through educational and outreach <br />programs, and to landlords, tenants, and <br />social service providers. <br />DRAFT Consolidated Annual Performance and Evaluation Report: FY 2009-2010 <br />City of San Leandro <br />Page 22 <br />