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seven (87) women, or 72%, who exited after staying thirty (30) days or more, addressed two or more of the specific barriers they faced to achieving safe and stable housing. Forty-four (44) of eighty-seven (87) women, or 51%, left with safe, stable housing. In addition, the shelter offered seventeen (17) parenting support groups, twelve (12) domestic violence education groups, and 132 enriching and developmentally appropriate children's programs. ♦ Davis Street Family Resource Center (DSFRC) The City also funded DSFRC with CDBG funds to provide supportive services to homeless persons. DSFRC provided an array of basic services for 865 homeless people. Services are modified to accommodate the special needs of homeless people (e.g., providing one-on-one case management, providing food that does not need to be cooked, and access to the clothing program). Homeless persons received various services, including a week's worth of groceries, clothing and household items, PG&E utility assistance, nutrition & health education, and life skills training designed to teach the participants how to budget and shop with limited resources and fixed income. DSFRC also provided these clients with information and referral to rental assistance and shelter services, employment support services, internal linkages to counseling and childcare, free acute medical and dental care, and enrollment and referrals to affordable health care plans. x... 3 In addition, DSFRC works closely with April Showers, the outreach program of the Interfaith Homelessness Network of San Leandro operated by a consortium of ten (10) churches. April Showers represents a voluntary local homeless program serving San Leandrans. In FY 2009- 2010, April Showers provided "showers" on twenty-seven (27) different days. These "showers" served 2,536 homeless individuals which is 331 more individuals than last year. The average number of guests per "shower" also increased to ninety-four (94) compared to last year's seventy-nine (79) guests. Priority # 6. Maintain and expand activities designed to prevent those currently housed from becoming homeless. Activities: ♦ Rental Assistance Program Through ECHO's Rental Assistance Program funded through the City's General Fund, six (6) families were given rental assistance (such as payments for delinquent rent or security deposits) to prevent homelessness. ECHO achieved 86% of its goal. ECHO prevented three (3) households from being evicted, placed three (3) households into housing, and provided information to 100 clients and support counseling for 182 program applicants. ♦ Tenant/Landlord Counseling Using CDBG funds, the City contracted with ECHO Housing for landlord/tenant counseling services to help maintain people in housing. Information and referral services were provided to 558 landlords and tenants from 255 households. In FY 2009-2010, ECHO handled ninety-six (96) cases related to eviction and succeeded in preventing ten (10) households from being evicted. Staff also assisted with one (1) retaliation case, forty (40) landlord/tenant inquiries related to repairs, twenty-three (23) cases regarding security deposits, eight (8) instances involving rent increases, and one (1) occurrence of unlawful entry by a landlord. There were DRAFT Consolidated Annual Performance and Evaluation Report: FY 2009-2010 City of San Leandro Page 8