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procedures that govern administration of the entity's program's activities, <br /> and services. <br /> The Transition Plan lists, prioritizes, and sets forth a schedule for the <br /> physical changes that must be made in order to provide programmatic <br /> access to City programs, activities, and services. This report, and certain <br /> documents incorporated by reference, establishes the City's ADA Facilities <br /> Transition Plan Update. <br /> Discrimination and Accessibility <br /> There are two kinds of accessibility: <br /> • Program accessibility; and <br /> • Physical accessibility. <br /> Programs offered by the City to the public must be accessible. Accessibility <br /> includes advertisement, orientation, eligibility, participation, testing or <br /> evaluation, physical access, provision of auxiliary aids, transportation, <br /> policies, and communication. <br /> The City may achieve program accessibility by a number of methods: <br /> • Structural methods such as altering an existing facility; <br /> • Acquisition or redesign of equipment; <br /> • Assignment of aides; and /or <br /> • Providing services at alternate accessible sites. <br /> When choosing a method of providing program access, the City will give <br /> priority to the one that results in the most integrated setting appropriate to <br /> encourage interaction among all users, including individuals with disabilities. <br /> In compliance with the requirements of the ADA, the City must provide <br /> equality of opportunity, but does not guarantee equality of results. <br /> Undue Burden <br /> The City is not required to take any action that it can demonstrate would <br /> result in a fundamental alteration in the nature of its program or activity, <br /> would create a hazardous condition resulting in a direct threat to the <br /> participant or others, or would represent an undue financial and <br /> administrative burden. <br /> The determination that an undue burden would result must be based on an <br /> evaluation of all resources available for use in the City. For example, if a <br /> barrier removal action is judged unduly burdensome, the City must consider <br /> other options for providing access to the benefits and services of the <br /> program or activity by individuals with disabilities. <br /> Page 3 <br />