10A Action 2011 1121 - Laserfiche WebLink

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Attachment 2 DRAFT and 5 of this Ordinance. Require customer service staff of the Regulated Hauler to attempt to assist customers with compliance with Sections 4 and 5 of this Ordinance. If after initial good faith efforts to assist customers, additional assistance is still required, the Regulated Hauler may refer customers to Authority or Covered Jurisdiction staff. (3) Provide names, addresses, and customer contact information for accounts serviced that the Regulated Hauler has reason to believe may be in violation of Section 4 or 5 of this Ordinance on a quarterly basis commencing January 1, 2013. (c) This subsection applies to Regulated Haulers who elect not to integrate customer outreach and education about this Ordinance, and identification of possible violators, into their customer service procedures pursuant to Section 8(b) of this Ordinance. Such Regulated Haulers shall: (1) Provide a list of all Business and Multi - Family Building accounts in Covered Jurisdictions that will become subject to Phase 1 of this Ordinance by April 1, 2012, and a list of all Business >,and Multi - Family Buildings accounts in Covered Jurisdictions subject to Phase 2 by February 1, 2014. (2) For each account on the lists, provide the name of the account, contact, phone number, service address, billing address, Solid Waste (including Recyclables) service information, including number, type and size of containers and days of service, and the name and location where Recyclables are delivered for processing. Specify which accounts, if any, are being served by High Diversion Mixed Waste Processing Facilities. (d) Name and location of Mixed Waste Processing Facilities (if any) in California used by the Regulated Hauler to assist Waste Generators and Property Owners in complying with this Ordinance. (e) Documentation satisfactory to the Enforcement Official that the Mixed Waste Processing Facilities reported in 8(d) comply with the performance standards in the definition of High Diversion Mixed Waste Processing Facilities in this Ordinance. This requirement may be waived by the Enforcement Official if the Mixed Waste Processing Facility provides satisfactory documentation directly to the Authority. (f) Regulated Haulers shall not transport Solid Waste containing Covered Materials from Covered Jurisdictions to Mixed Waste Processing Facilities that are not High Diversion Mixed Waste Processing Facilities unless the Authority has granted a waiver pursuant to Section 10 of this Ordinance for such Covered Material. (g) If the Regulated Hauler believes any information required in this Section is confidential, it may submit such information with a request that it be maintained 10