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EMERGENCY MEDICAL SERVICES FIRST RESPONDER ADVANCED LIFE SUPPORT AGREEMENT (11/1/2011) <br /> • There was a delay because information relayed by theDispatchCenter was <br /> substantially incorrect so as to prohibit timely arrival at the call. <br /> b. Request for an Exemption must be in writing, and received by the County EMS Director <br /> within ten (10) calendar days following the end of the month in which the event <br /> occurred. Response Time Exemptions may be granted by the County on a per call basis, <br /> following review and investigation by the County. Calls that are approved as an <br /> Exemption shall not be included in the calculations for Response Time compliance. Such <br /> requests must include all of the following: <br /> • Detailed description of the circumstances causing the response delay <br /> • Date and time of the occurrence <br /> • Dispatch agency name <br /> • Unit number <br /> • Originating location of responding unit <br /> • The request must include performance reports for the month in which the incident <br /> occurred and written documentation supporting the request. <br /> SECTION 6 - ADDITIONAL SERVICE PROVISION <br /> 6.1 5150 Response <br /> a. Contractorshall respond paramedic ALS level personnel to 5150 Calls dispatched as an <br /> Echo, Delta, or Charlie. If MPDS is not used, Contractor shall respond a paramedic to all <br /> 5150 calls for medical clearance. <br /> b. If the patient does not require medical clearance at an emergency department, the <br /> Contractor may cancel the ALS ambulance and request through ACRECC, that a BLS <br /> ambulance from the County Contracted Private Provider transport the patient to the <br /> appropriate psychiatric facility, in accordance with County EMS Policies regarding <br /> psychiatric patient care. <br /> c. 5150 calls initially dispatched as Alpha or Bravo by a Medical Dispatch Center will be <br /> responded to by the County Contracted Private Provider. Contractor is not required to <br /> respond to 5150 calls dispatched as Alpha or Bravo <br /> 6.2 Multi- Casualty Incident /Disaster Response <br /> a. Contractor shall cooperate with County in rendering emergency assistance during a <br /> declared or an undeclared disaster or Multi- Casualty Incident ( "MCI "), in accordance <br /> with County EMS Policies. <br /> Page6of26 <br />