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EMERGENCY MEDICAL SERVICES FIRST RESPONDER ADVANCED LIFE SUPPORT AGREEMENT (11/1/2011) <br /> MEDICAL PRIORITY DISPATCH The system that categorizes emergency calls using an escalating scale of severity assigned to <br /> SYSTEM( "MPDS ") medical conditions, relative to the level and timeliness of response. <br /> MULTI - CASUALTY INCIDENT A Multi- Casualty Incident (MCI) is any incident where the number of injured persons exceeds <br /> ( "MCI ") the day -to -day operating capabilities and requires additional resources and /or the <br /> distribution of patients to multiple hospitals. <br /> MUTUAL -AID Emergency service performed by neighboring providers during periods of severe weather, <br /> multi - casualty incidents, or other events that overwhelm existing resources. <br /> PARAMEDIC As defined in California Health and Safety Code, Division 2.5, §1797.84. <br /> PCR Patient Care Report, in either print or electronic form. <br /> The City jurisdictional limitor area(s) for which the responding agency is responsible to <br /> PRIMARY SERVICE AREA provide emergency response. See EXHIBIT A FOR A DESCRIPTION OF THE CONTRACTOR'S PRIMARY <br /> SERVICE AREA. <br /> RESPONSE TIME The time elapsed from the time a call is received by Contractor from the dispatch center, <br /> until Arrival at the Incident Location by the FRALS. <br /> QUALITY IMPROVEMENT As defined in the California Code of Regulations, Title 22, Chapter 12 and EMSA #166: EMS <br /> System Quality Improvement Guidelines. <br /> STATE The State of California, its departments and /or agencies. <br /> SUBAREA Designation of Metro /Urban, Suburban /Rural and Wilderness Primary Service Area, as <br /> depicted in EXHIBIT B - DEPICTION AND DEFINITION OF SUBAREAS. <br /> • <br /> iV <br />