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2) Where a contractor communicates with customers, clients, and other members of the public by telephone, telecommunication devices for deaf persons (TDD's) or equally effective communication systems shall be used. 3) A contractor who receives Federal assistance as part of the CDBG program shall adopt and implement procedures to ensure that interested persons (including persons with impaired vision or hearing) can obtain information concerning the existence and location of accessible services, activities and facilities. 4) A contractor is not required to take any action that would result in a fundamental alteration in the nature of a program or activity or in undue financial or administrative burden. 16. FINANCIAL MANAGEMENT AND RECORDING SYSTEM. If the Borrower is a government agency, the Borrower shall comply with OMB Circular A -87, "Principles for Determining Costs Applicable to Grants and Contracts with State, Local and Federally- Recognized Indian Tribal Governments," and the sections of 24 CFR 85, "Uniform Administrative Requirements for Grants and Cooperative Agreements to State and Local Governments," specified at 24 CFR 570.502(a). If the Borrower is not a government agency, the Borrower shall comply with OMB Circular A -122, "Cost Principles for Non - Profit Organizations" or OMB Circular A -21, "Cost Principles for Educational Institutions," as applicable, and OMB Circular A -110, "Grants and Agreements with Institutions of Higher Education, Hospitals and Other Non - Profit Organizations," as specified at 24 CFR 570.502(b). All Contractors shall comply with the applicable provisions under OMB Circular A -133, "Audits of States, Local Governments, and Non - profit Organizations." If indirect costs are charged the Borrower will develop an indirect cost allocation plan for determining the appropriate Borrower's share of administrative costs and shall submit such plan to the City for approval. 17. PROGRAM INCOME. In the event that the Borrower earns any program income, it shall comply with the requirements set forth in 24 CFR Part 570.504, Subpart J. 18. OFFICE OF MANAGEMENT AND BUDGET STANDARDS The Borrower shall procure all materials, property, or services in accordance w/ the requirements of 24 CFR 84.40 -48. 175-5895.2 42