MO 2012-013 - Laserfiche WebLink

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Self- Evaluation Findings: The City maintains a nondiscrimination statement for all department, programs and services that includes people with disabilities. Departments should post a nondiscrimination statement in a location that maximizes public exposure that also includes information about how to reach an ADA Coordinator, and notify people that meetings, hearings, and conferences will be held in accessible locations and that adaptive aids such as assistive listening devices will be provided upon request to participants with disabilities. All departments should notify people about how to and with whom to file a disability complaint, and all departments should be informed about the procedure for filing a discrimination complaint. Recommended actions include informing the public of the possible modifications that can be provided to make services, programs, and activities accessible. A notice regarding the City's commitment to providing accessible services should be printed in all City publications (in multiple languages as appropriate)that provide information about City services, programs, or activities. The notice should also be placed in all City departments in a location that will maximize public exposure. The City's TTY number should always be listed when providing contact information to the public. Printed Information Self- Evaluation Findings: Many City departments and offices produce printed information that is available to the public. Most registration forms, permits, and waivers are only available in written form. All City departments should provide information about obtaining printed information in alternative formats. Recommended include providing information to each department on how to produce printed information in a uniform manner in alternative formats for persons with various disabilities to ensure that requests are handled in a uniform and consistent manner, and providing program, facility, permit, and reservation information in a variety of formats upon request. Website The City's update of its website in 2010 has provided a fully accessible website in compliance with the ADA and section 508 of the Rehabilitation Act. Additional recommended actions include increased outreach to persons with disabilities by having the website include more information about the City's commitment to providing accessible services, and including the following statement on the website: City of San Leandro staff and services can be reached through California Relay Services (dial 711 or http: / /www.ddtp.org, and continued training to City staff members in creating accessible PDF and other electronic files for posting on City websites. Page 6