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Alameda CTC Paratransit Program Application Page 1 of 22 Application Period July 1, 2012 through June 30, 2013 Agency Name: I City of San Leandro Due by April 2, 2 012 Date Submitted: 1 03/28/12 1 Submitter Name (Primary Contact for Application I Joann Oliver Submitter Title: Secondary Agency Contact Name: I Louie Despeaux Phone Number: 510 - 577 -3463 Fax: 510- 577 -3470 E -mail; I Joliver @sanleandro.org Clearly label additional attachments as needed. TYPES OF SERVICES PROVIDED 1. What type of paratransit projects and programs will Measure B fund? To answer this question, complete the Table A Attachment (Table A Program Description tab) in the Excel workbook. Describe the projects and /or programs your agency plans to implement with Measure B funding during fiscal year 2012 -2013 (FY 12 -13). (See question 1A that follows.) As noted in the comments in Table A, the following services /programs are eligible for funding through Measure B: • Management /Overhead: Program oversight, planning, budgeting, participation in regional /countywide meetings. Please include admin /labor even if it is paid by the City for accurate reporting of full program expenses. • Customer Service /Outreach: Activities associated with educating consumers about services that are available to them, answering questions from consumers and taking, tracking and responding to complaints and commendations. • City -based Door -to -Door: Pre - scheduled, accessible, door -to -door service provided by city. Provides a similar level of service to mandated ADA services; designed to fill gaps not met by ADA- mandated providers and /or relieve ADA- mandated providers of some trips. • Taxi Program: Provides a same day, curb -to -curb service intended for situations when consumers cannot make their trip on a pre - scheduled basis; allows eligible consumers to use taxis at a Paratransit Program Application Recreation and Human Services Manager reduced fare.