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Alameda CTC Paratransit Program Application Application Period July 1, 2012 through June 30, 2013 Page 3 of 22 2. Will your planned program for FY 12 -13 meet the Paratransit Program Implemention Guidelines? See the appendix for the implemention guidelines. Programs are not required to meet the implemention guidelines until FY 13 -14. (max. 700 characters) The Flex Shuttle and Medical Transportation service will meet all of the guidelines in 2012 -13 with the following exception: 1. The Door -to -Door service guidelines do not permit a limit on trip purpose. This requirement contradicts the purpose of the Medical Transportation service provided through the MSL Grant. Medical transportation is consistently identified as the number one need by our riders. Since medical needs cannot be fully met by the shuttle service, the MSL Medical Transportation is critical. 3. If proposing service changes from this fiscal year, please describe what changes are proposed and why. Please describe how these changes will impact the ability of seniors and people with disabilities in your community to meet their basic life needs. (max. 700 characters) ch year we conduct a survey of all riders and hold two workshops in order to get input from our riders d plan for the next fiscal year. This year riders suggested three route changes that would better meet eir needs. The South Shuttle will be modified to access the shopping center at the west end of Lewelling ✓d, re- routed at the end of Doolittle Drive to better serve a residential neighborhood that has requested rvice and re- routed through Greenhouse Marketplace shopping center to provide convenient access to are stores. These changes have already been implemented. DEVELOPMENT OF PROGRAM PLAN 4. How was consumer input sought in development of your program plan and selection of the services offered? Describe all activities undertaken in connection with this plan, including consumer or public meetings; meetings with other agencies; presentations to boards, commissions, or committees. If possible provide general dates for these activities. (See questions 4A and 48 that follow; max. 500 characters.) ublic input for the Annual Paratransit Plan was collected through the annual survey of riders and the Mowing public meetings: ebruary 2012 - Annual Survey of Registered Riders (31 % Response) ebruary 16, 2012 - Senior Commission ebruary 21, 2012 - Annual FLEX Workshop ebruary 29, 2012 - Annual FLEX Workshop larch 15, 2012 - Senior Commission