8J Consent 2012 0521 - Laserfiche WebLink

Home

Alameda CTC Paratransit Program Application Application Period July 1, 2012 through June 30, 2013 ELIGIBILITY AND ENROLLMENT 9. What is your eligibility process and how do consumers enroll in your program? (max. 400 characters) Page 5 of 22 onsumers must submit an application, proof of residency /eligibility and $20 annual registration fee to enroll in the program. Eligibility Requirements: Flex Shuttle - Disabled Adults 18 +, Seniors 60+ Medical Transportation - Disabled Adults 18 +, Seniors 75+ Consumers can mail application or bring it to one of our three customer service locations. Staff will also assist applicants. 10. How long does it take for an applicant to be enrolled in your program and become eligible to utilize the services offered? (max. 400 characters) Maximum enrollment time is 14 working days; Average enrollment time is 7 working days Interim Service is provided for individuals applying for or awaiting East Bay Paratransit Service. EXPECTED USE OF SERVICES 11. How many consumers do you estimate will be registered in your program in FY 12 -13? Fill in the box below. (See question 11A that follows.) Estimated Registrants in FY 12 -13 350 11A. Do you expect your program registration to increase, decrease or stay the same compared to this fiscal year? Why? (max. 300 characters) The number of registered riders has remained consistent over the last two years. However, participation in our Senior Programs has increased 190% since opening the new Senior Community Center in April 2012. We may see an increase in riders as new Senior Center users become aware of the service. 12. Do you expect the total number of one -way trips provided by your program to increase, decrease or stay the same compared to this fiscal year? Why? (max. 300 characters) We anticipate an increase in the number of Flex Shuttle rides because: 1. Ridership on the South Route has started to increase over the last few months now that the new route is maturing. 2. Shuttle ridership for July - December 2011 is already 86% of the FY 2010 -11 total ridership.