8J Consent 2012 0521 - Laserfiche WebLink

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File Number: 12 -188 projected sales tax revenue and the City's population of disabled, 85 and over, 65 -84 and SSI recipients. The FLEX Shuttle and Medical Transportation provides approximately 13,500 rides per year. Analysis In 2010 -11, significant changes were made to the FLEX service in order to reduce program costs to a level sustainable within the grant allocation. The program is currently operating within the grant limits. In February staff conducted an annual rider survey and held two public workshops to plan for the 2012 -13 grant application and service. Since the program was changed in 2010 -11, the goal was to get input on the revamped service and identify any needed "tweaks ". Even with the program changes, riders indicated that they are satisfied with the service. 86% of the survey respondents rated the service Good, 9% Fair, 1 % Poor and 4% Don't Know. During the public outreach process, riders made recommendations for minor route changes to better meet their needs. Those suggestions have been implemented. In 2012 -13, San Leandro will also participate in an Alameda CTC pilot program to expand the South County Taxi Voucher Program into Central County. Through this program, riders may purchase a $3 voucher which will subsidize up to $12 of taxi meter fare. CTC will fund the program and oversee the taxi vendor contract. Recreation and Human Services staff will sell the vouchers and conduct the daily administration. The one year pilot program does not provide additional resources for implementation need for same day transportation. Applicable General Plan Policies However, the service will fulfill a critical Transportation Safety - Section 4(E) - The General Plan strives to make the streets safer for persons with special needs, including seniors and persons with disabilities. Transportation - Interagency Coordination - Section 4(F) - The General Plan strives to manage congestion and create a more viable public transportation system through cooperative efforts with other jurisdictions. Board /Commission Review and Actions Senior Commission approved the plan on March 15, 2012. Summary of Public Outreach Efforts FY 2012 -13 Program Planning Workshops: February 22, 2012 Public Workshop February 29, 2012 Public Workshop February 2012 Survey Annual survey of all registered riders to gather information to plan for next year's service. City of San Leandro Page 2 Printed on 511512012