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Alameda CTC Paratransit Program Application - July 1, 2012 through June 30, 2013 <br />Table A Attachment: Description of Planned Program <br />Note: Definitions for each drop -down menu appear as Comments (scroll over the column title or in the Review mode. choose "Show All Comments "). The document is set up to print Comments at the end. <br />Note: Definitions for each drop -down menu appear as Comments (scroll over the column title or in the Review mode, choose "Show All Comments "). The document is set up to print Comments at the end. <br />._• <br />Column A <br />Column B <br />Column C <br />Column D <br />Column E <br />Column F <br />Service /Program <br />Type <br />Drop -down Menu <br />Service /Program /Project Name <br />If trips /service provided by a <br />contractor, please list contractor <br />Need(s) this Service Meets <br />d <br />(E.g. medical, grocery, <br />recreation, regional trips, etc.) <br />Fare /Cost to Consumer <br />Fare Medium <br />(E.g. cash, voucher, <br />reimbursement, annual fee, <br />etc.) <br />Accessible Fixed -Route Shuttle <br />Flex Shuttle Service <br />MV Transportation, Inc. <br />Accessible transportation to meet <br />daily life needs such as: grocery <br />shopping, pharmacy, post office, <br />library, senior center and BART. <br />Fare - Free; $20 Annual <br />Registration Fee <br />Annual Fee can be paid via mail or <br />at any of our three customer <br />service locations (cash, check, <br />credit card) <br />City -based Door -to -Door <br />Medical Transportation <br />MV Transportation, Inc. <br />Service meets basic life need for <br />accessible transportation for <br />medical appointments. <br />$4 per 10 miles <br />Cash - Fare is collected and <br />retained by the transportation <br />provider <br />Management /Overhead <br />Management <br />Flex Shuttle and Medical <br />Transportation budget, oversight, <br />planning and participation in <br />regional meetings. <br />Customer Service and Outreach <br />Customer Service /Outreach <br />Day to day operation: answering <br />questions, resolving problems, <br />responding to complaints, data <br />management and consumer <br />education. <br />Note: Definitions for each drop -down menu appear as Comments (scroll over the column title or in the Review mode, choose "Show All Comments "). The document is set up to print Comments at the end. <br />