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Alameda CTC Paratransit Program Application - July 1, 2012 through June 30, 2013 Table A Attachment: Description of Planned Program Cell: A4 Comment: Service /Program Type: (See Implementing Guidelines for more information on these service types) • Management /Overhead: Program oversight, planning, budgeting, participation in regional /countywide meetings. Please include admin /labor even if it is paid by the City for accurate reporting of full program expenses. • Customer Service /Outreach: Activities associated with educating consumers about services that are available to them, answering questions from consumers and taking, tracking and responding to complaints and commendations. • City -based Door -to -Door: Pre - scheduled, accessible, door -to -door service provided by city. Provides a similar level of service to mandated ADA services; designed to fill gaps not met by ADA- mandated providers and /or relieve ADA- mandated providers of some trips. • Taxi Program: Provides a same day, curb -to -curb service intended for situations when consumers cannot make their trip on a pre - scheduled basis; allows eligible consumers to use taxis at a reduced fare. • Accessible Fixed -Route Shuttle: Generally accessible vehicles that operate on a fixed route and schedule to serve common trip origins and destinations, e.g. senior centers, medical facilities, grocery stores, BART stations, other transit stations, community centers, commercial districts, and post offices. • Group Trips Program: Round -trip accessible van rides for pre - planned outings or to attend specific events or go to specific destinations for fixed amounts of time, e.g. shopping trips or religious services. Trips usually originate from a senior center or housing facility. • Volunteer Driver Program: Pre - scheduled, door - through -door services that are generally not accessible; rely on volunteers to drive eligible consumers for critical trip needs, such as medical trips. May also have an escort component. • Mobility Management /Travel Training: Covers a wide range of activities, such as travel training, trip planning, and brokerage. Does not include provision of trips. (This is considered "non -trip provision ") • Scholarship /Subsidized Fare Program: Program to subsidize any service for customers who are low- income and can demonstrate financial need. • Meal Delivery (only existing programs are eligible; no new programs can be established): Program to deliver meals to the homes of individuals who are transportation disadvantaged. Currently operating programs can continue to use Measure B funds for these service costs, but new meal delivery services cannot be established. • Capital Expenditure: Any capital purchase or other capital expenditure. Cell: G4 Comment: Accessibility: Accessible: Able to serve consumers with mobility devices Non - Accessible: Not able to serve consumers with mobility devices Cell: H4 Comment: Timing: Consumers must schedule trips in advance: To utilize this service, consumer must make a reservation in advance of the day trip is taken. Consumers can schedule a same day trip: Service is provided on a same -day basis, does not require advance reservation Please indicate the predominant timing of your service. E.g. if a service is mostly pre - schedule but takes occasion same day requests on a space - available basis, please indicate "schedule in advance" Cell: 14 Comment: Origins and Destinations: Fixed Route: Service operates on a fixed route with no deviations Fixed Route with Deviations: Service operates on a fixed route, but deviates to major origins /destinations on occasion, such as a senior center. Origin -to- Destination: Service provides curb -to -curb, door -to -door or door - through -door service for consumers. Cell: H27 Comment: Project Status: Initiated in FY 12 -13 Continuing or Ongoing Closed Out in FY 12 -13