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City of San Leandro Meeting Date: September 17, 2012 Staff Report File Number: 12-414 Agenda Section: PUBLIC HEARINGS – CITY COUNCIL Agenda Number: 3.A. TO: City Council FROM: Chris Zapata City Manager BY: Luke Sims Community Development Director FINANCE REVIEW: Not Applicable TITLE: Staff Report for Resolution Approving the City of San Leandro Consolidated Annual Performance and Evaluation Report (CAPER) of the FY 2011-2012 Annual Action Plan SUMMARY AND RECOMMENDATIONS Staff recommends that the City Council hold a public hearing and then adopt the resolution approving the FY 2011-2012 CAPER and authorizing the execution of all related documents by the City Manager and submission of the CAPER to the U.S. Department of Housing and Urban Development (HUD). The CAPER has been available for public comment since August 29, 2012. Upon adoption by the City Council, the CAPER will be combined with the Alameda County HOME Consortium’s reports (for the County and each Consortium member city) and forwarded to HUD. BACKGROUND The U.S. Department of Housing and Urban Development (HUD) requires each jurisdiction that receives Community Development Block Grant (CDBG) and HOME funds to prepare a Five-Year Consolidated Plan, an annual Action Plan, and an annual Consolidated Annual Performance and Evaluation Report (CAPER). The CAPER reports on all activities that took place during the fiscal year to assess the City’s overall progress in accomplishing the annual Action Plan and the Five-Year Consolidated Plan objectives. The FY 2011-2012 CAPER reports on the activities and projects described in the FY 2011-2012 Action Plan and conducted during the period of July 1, 2011 to June 30, 2012. Analysis The CAPER document was prepared in accordance with the HUD suggested format and City of San Leandro Page 1 Printed on 9/11/2012 File Number: 12-414 includes the following: an assessment of the progress toward achieving the five-year goals and objectives, an evaluation of annual performance, and a financial summary. Various HUD reports are included that provide information on the number of people served with each project and by categories such as race and income. A complete table of the five-year and 2011-2012 goals with annual results is attached (see Exhibit A, Comparison of Goals and Objectives). Below is a summary of some of the City’s notable activities described in the CAPER. Priority: Increase the availability of affordable rental housing for extremely low-, very low-, low-, and moderate-income families. ¨ New construction of affordable housing In FY 2011-2012, the City, in collaboration with the nonprofit BRIDGE Housing Corporation and the developer Westlake Development Partners revised the San Leandro Crossings Masterplan Development. The proposed changes were the result of 1) the State Housing and Community Development Department (HCD) requiring the development of a minimum of 200 affordable rental units in order to retain the $22 million Proposition 1C (Transit-Oriented Development Grant and Infill Infrastructure Grant Programs) funds awarded to the San Leandro Crossings project, and 2) the emergence of OSIsoft, an innovative high technology company that develops real-time data software for manufacturers around the world, and its plans to develop a technology campus on Westlake’s property west of the BART Station. BRIDGE Housing is now planning to construct 200 units of affordable rental housing at the former market rate Cornerstone at San Leandro Crossings apartment site east of and adjacent to San Leandro Boulevard. The former 100 unit affordable rental housing development west of the BART Station called The Alameda at San Leandro Crossings will not occur since the OSIsoft tech campus will be located on this site now. In June 2012, the San Leandro City Council approved an additional $650,000 in federal Home Investment Partnership Act (HOME) funds to BRIDGE Housing for its construction financing gap related to the larger site and affordable development size of the Cornerstone. ¨ Acquisition and rehabilitation of affordable housing Surf Apartments, an affordable 46-unit multi-family rental property primarily for low-income households (60% AMI or below), was owned by Citizens Housing Corporation (Citizens Housing). In 2003 the City assisted in the acquisition and rehabilitation of Surf by providing Citizens Housing with $700,000 in federal Home Investment Partnership Act (HOME) funds and $300,000 in Redevelopment Agency funds. In January 2012, the City of San Leandro provided the nonprofit developer Eden Housing with a $100,000 loan to assume complete ownership of Surf as well as to rehabilitate the property before Citizens Housing dissolved as an organization. The loan, which consisted of $35,000 unallocated Community Development Block Grant (CDBG) funds and $65,000 Affordable Housing Trust Fund (AHTF) funds, assisted in preserving the long-term affordability of Surf. In addition to the twenty-two (22) units that the City already restricted until 2058, the loan restricted an additional ten (10) units for low-income households at or below 60% AMI for a 55-year period until 2066. Priority: Preserve existing affordable rental and ownership housing for low-and moderate-income households. ¨ Apartment Rehabilitation Program City of San Leandro Page 2 Printed on 9/11/2012 File Number: 12-414 Eden Lodge Rehabilitation In January 2011 the City of San Leandro Redevelopment Agency modified and amended its loan and regulatory agreements with Eden Housing for Eden Lodge, a 143-unit affordable rental housing property for seniors. The modification of the Agency’s existing regulatory agreement allowed Eden Housing to refinance the property utilizing tax credits and the New Issue Bond Program (NIBP). The Eden Lodge renovations completed in Spring 2012 included solar retrofitting; energy-efficient lighting, appliance, window, and HVAC system upgrades; kitchen and bathroom renovations for each unit; and resurfaced parking area and upgraded landscaping. Surf Apartments Rehabilitation With the $100,000 loan that the City provided (described above), Eden Housing was able to preserve Surf Apartments through planned repair work that includes roofing, bathroom fans, heaters, insulation, plumbing upgrades, exterior paint and lighting, and concrete and draining repairs. The rehabilitation work has yet to commence but the renovations are projected to be completed by December 2012. ¨ Housing Rehabilitation Program In FY 2011-2012, in the midst of the Governor’s proposed elimination of the City’s Redevelopment Agency along with the more than 400 redevelopment agencies throughout California, the City temporarily suspended its Housing Rehabilitation Program. This popular and successful program historically provided funds to owner-occupants of lower income who reside within the municipal boundaries of the City to rehabilitate and repair their homes. The San Leandro Redevelopment Agency was officially dissolved in February 1, 2012 as a result of actions taken by the California State Legislature; and therefore, the City was unable to provide any grants or loans for this program in FY 2011-2012. Priority: Assist low-and moderate-income first-time homebuyers. ¨ First-Time Homebuyer Program (FTHB) During this past fiscal year, the City was unable to provide FTHB loans to income-eligible first-time homebuyers homebuyers due to the then pending State elimination of the City’s Redevelopment Agency. The City’s FTHB down payment/closing cost assistance program was historically funded solely with Redevelopment Housing Set-Aside Funds. In FY 2011-2012, the Bay Area Home Buyer Agency (BAHBA) conducted two (2) City-sponsored and free first-time homebuyer education seminars. Priority: Reduce housing discrimination. ¨ Eden Council for Hope and Opportunity Housing (ECHO Housing) The City continued to contract with ECHO Housing, a regional non-profit fair housing agency, to provide fair housing services using CDBG funds. ECHO Housing received fourteen (14) fair housing inquiries. Through various methods ECHO Housing educates people about fair housing laws, rights, and responsibilities. · ECHO Housing provided information, counseling, and/or investigation in fourteen (14) fair housing inquiries or allegations of housing discrimination involving twenty-three (23) City of San Leandro Page 3 Printed on 9/11/2012 File Number: 12-414 clients. Of this number ECHO Housing provided counseling and investigative services in thirteen (13) cases involving twenty-two (22) clients. With some cases reporting more than one type of discrimination, the allegations accounted for the following: three (3) cases involved reasonable accommodation, one (1) involved source of income, two (2) involved familial status (children in the family), six (6) involved disability, and two (2) involved race. Below were the outcomes: § Four (4) cases are pending; § One (1) case was closed by referral; § Two (2) cases showed no discrimination; § Two (2) clients dropped their complaints due to insufficient evidence; § Two (2) cases were conciliated by ECHO Housing. § Three (3) cases were resolved by ECHO Housing · ECHO’s fair housing counselors conducted seventeen (17) fair housing training sessions: § Two (2) sessions for seventy-two (72) landlords and property managers; § One (1) Fair Housing Seminar for twenty-five (25) persons; § Three (3) sessions for thirteen (13) tenants or potential homebuyers; § One (1) session for seventy (70) realtors; § Ten (10) general presentations for 271 persons. · ECHO Housing raised awareness in the community about fair housing through fifty-six (56) public service announcements [sent to 56 radio and television stations] and distribution of 1,102 educational fliers to the public libraries in Alameda County, non-profit agencies, community centers, and local festivals and fairs. · ECHO Housing conducted eleven (11) random and targeted audits to gauge the level of discrimination in the rental housing market. The fair housing staff are analyzing the results, and the results will be published in an audit report in September 2012. Priority: Maintain and improve the current capacity of the housing and shelter system, expanding transitional and permanent supportive housing, and providing services to homeless individuals and families, including integrated health care, employment services and other supportive services. ¨ Building Building Futures with Women and Children (BFWC) -San Leandro Shelter The City funded BFWC with CDBG funds to provide supportive services to homeless families at its emergency shelter, known as the San Leandro Shelter. BFWC provided emergency shelter and support services, which included 11,006 nights, of which 470 beds were supported by the City, and 33,018 meals for 211 San Leandro homeless women and children (143 women and 70 children) in crisis. All 143 women received one-on-one case management support services. Sixty-one (61) of the eighty-five (85) women, or 72%, who exited after staying thirty (30) days or more, achieved safe and stable housing. In addition, the shelter provided health care services referrals and held support groups that addressed various topics, such as domestic violence, parenting skills, barriers to housing, and basic life skills. City of San Leandro Page 4 Printed on 9/11/2012 File Number: 12-414 ¨ Davis Street Family Resource Center (DSFRC) The City also funded DSFRC with CDBG funds to provide supportive services to homeless persons. DSFRC provided an array of basic services for 101 homeless people. Homeless persons received various services, including three days’ worth of groceries up to twice a month, emergency clothing, and household items. DSFRC Family Advocates/Intake Specialists also provide these clients with information and referral to DSFRC’s other programs that include free acute medical and dental care, childcare, employment counseling, housing assistance, and case management services. Priority: Maintain and expand activities designed to prevent those currently housed from becoming homeless. ¨ Rental Assistance Program ECHO Housing’s Rental Assistance Program (RAP) assists tenants with delinquent rent or security deposit thereby increasing accessibility to long-term housing and preventing homelessness. The program also provides extensive budget counseling that assists assists tenants to become more self-sufficient and independent. Funded with CDBG funds, RAP provided six (6) families with rental assistance (delinquent rent payments or move-in costs) in FY 2011-2012. Of the 115 applicants prescreened for need and program eligibility, ECHO Housing prevented six (6) households from being evicted, placed six (6) households into housing, referred 110 clients to other resources, and provided budget/support counseling to 111 households. ¨ Tenant/Landlord Counseling Using CDBG funds, the City contracted with ECHO Housing for tenant/landlord counseling services to help maintain people in housing. Information and referral services were provided to 217 landlords and tenant households. In FY 2011-2012, ECHO handled 101 cases related to eviction and succeeded in preventing seven (7) households from being evicted. Staff also assisted with thirty-three (33) landlord/tenant inquiries related to repairs, nine (9) cases regarding security deposits, fifteen (15) instances involving rent increases, six (6) occurrences of unlawful entry by a landlord, and three (3) cases involving retaliation by the landlord. There were also sixty-four (64) miscellaneous inquiries (e.g., information on rental contracts and unlawful detainers, providing general information on tenant and landlord rights with referrals to attorneys, Eden Housing, Eviction Defense, the Building Inspector, the Rental Assistance Program and Fair Housing Counseling, Small Claims Court, and mediation services, etc.). ECHO staff, furthermore, assisted sixteen (16) households with conciliation/mediation services. Lastly, staff referred fifty-three (53) households to small claims court and forty-three (43) households to other appropriate agencies. ECHO met or exceeded all of its goals by large percentages. ¨ Homeless Prevention and Rapid Re-Housing Program (HPRP) The Mid-County Housing Resource Center (HRC) established at the Davis Street Family Resource Center continued to provide homeless prevention and assistance services to homeless individuals and families and those at risk of homelessness. The HRC is funded by the $1.5 million Homeless Prevention and Rapid Re-Housing Program (HPRP) funds that City of San Leandro Page 5 Printed on 9/11/2012 File Number: 12-414 BFWC, in coordination with the cities of San Leandro, Alameda, and Hayward; Alameda County Housing & Community Development Department; Abode Services; and DSFRC, received in 2009. In FY 2011-2012, through the provision of housing stabilization and financial assistance services, which include one-time back rent payments, security deposit payments, moving costs, rental assistance, back utility payments, utility deposits or payment assistance, and motel vouchers, the HRC prevented 335 San Leandrans (149 households) from becoming homeless and re-housed eighty-eight (88) San Leandrans (49 households). Priority: Support public services. ¨ Services for Low-Income Families, Children, Women in Crises, Seniors and Persons with Disabilities With CDBG funds, the City funded eight (8) projects which are operated by six (6) agencies --Building Futures with Women and Children (BFWC), Davis Street Family Resource Center (DSFRC), Eden Council for Hope and Opportunity (ECHO Housing), Girls, Inc., Safe Alternatives to Violent Environments (SAVE), and SOS/Meals on Wheels. Collectively, they provided the following services to a total of 13,685 low-income persons. · DSFRC’s Family Support Services Program provides “Basic Needs” services to low-income and working poor individuals and families experiencing life/financial crises. This includes emergency food and clothing and other family support services, including medical and dental services, employment counseling, and housing assistance. Referrals are also made to other partner organizations, such as the San Leandro Unified School District, the Salvation Army, Kaiser Permanente, San Leandro Hospital and Eden Hospital, and Building Futures with Women and Children, which provide health care, dental care, child care, housing and utility assistance, employment, and educational services. By providing access to comprehensive “just in time” family basic needs services, DSFRC helps clients stabilize their lives and become more self-sufficient. For FY 2011-2012, DSFRC served 12,473 total unduplicated persons, of which 101 were homeless persons, 714 were persons with disabilities or special needs, and 1,726 were female heads of households. DSFRC also provided 3,973 families with 162,765 meals over the course of the year. · DSFRC’s Community Counseling Program provides crisis intervention and short-term counseling to individuals, couples, families, children/youth, and seniors and groups. Community Counseling Services include mental health assessments and a variety of consultation services including group counseling for anger management, domestic violence intervention (for perpetrators), and parenting skills. Individuals and families facing personal and familial challenges receive mental health support in confidential settings that enable them to develop tools and skills to deal with their challenging situations and to improve the quality of their lives. For FY 2011-2012, ninety-five (95) San Leandro households received crisis intervention and/or short-term community counseling counseling services and access to eligible family resource center services. About 42% (or 40) of these 95 individuals reported a reduction in the severity or frequency of the presenting issue as supported by a decrease in high-risk behavior. · Girls, Inc. Pathways Counseling Center’s Family Strengthening Program delivers City of San Leandro Page 6 Printed on 9/11/2012 File Number: 12-414 mental health services at five (5) San Leandro Unified School District schools, specifically including Washington Elementary School. Mental health clinicians conduct clinical assessments, provide individual and group therapy sessions, and offer consultation services that assist students in succeeding in school by addressing their emotional and behavioral problems that interfere with their learning. For FY 2011-2012, a total of 364 assessments and therapy appointments were provided for twenty-four (24) Washington Elementary students, out of which eleven (11) students were extremely-low income, five (5) students were very low-income, three (3) students were low-income, and five (5) students were moderate-income. · Safe Alternatives to Violent Environments’ (SAVE) Community Oriented Prevention Services (COPS) Programs is a partnership between SAVE and the San Leandro Police Department (as well as with the police departments of Hayward, Fremont, and Union City) working to prevent and reduce domestic violence and to provide services to victims and their children. SAVE promotes alternatives to domestic violence through support services, advocacy, and education. SAVE also helps domestic violence victims and their families end the cycle of violence by providing crisis intervention services that include crisis counseling, domestic violence education, case management, and restraining order assistance. In FY 2011-2012, COPS Advocates provided crisis intervention services, education, and/or referrals to 195 San Leandro residents. SAVE also presented its Teen Dating Violence Program, which educates and increases awareness of teen dating violence issues, to 3,408 students in high schools throughout Alameda County. · SOS/Meals on Wheels’ Meal Delivery Service program provides delivery of warm, nutritious, and balanced meals to homebound seniors who are over 60 years of age and unable to purchase or prepare food for themselves. Meal delivery drivers also provide daily check-in to ensure the health and safety of each senior receiving their meal. Throughout FY 2011-2012, 135 homebound seniors were served with hot and nutritious meals. Priority: Support public facilities and other community improvements. CDBG-funded City projects: · With a $97,435 allocation of CDBG funds, the City continued to remove barriers to travel for disabled citizens by replacing or installing Americans with Disabilities Act (ADA) -compliant wheelchair curb cuts/ramps in locations throughout the City. The City completed twenty (20) ADA curb ramps this past fiscal year. CDBG-funded projects for non-profit service providers: · The City provided $6,000 of CDBG funds for the replacement of the existing, broken swimming pool lift at the San Leandro Boys & Girls Club pool with an ADA-compliant system. Actions to Address Obstacles to Meeting Underserved Needs, Foster and Maintain Affordable Housing, and Eliminate Barriers to Affordable Housing City of San Leandro Page 7 Printed on 9/11/2012 File Number: 12-414 ¨ Foster and Maintain Affordable Housing · The City annually monitors preservation of 613 Below-Market Rate (BMR) rental units (funded and/or regulated by the City/Redevelopment Agency) for tenants earning between 30% and 120% of the Area Median Income. Additionally, the City monitors about sixty (60) existing BMR ownership units. · The joint consortium of the cities of San Leandro, Berkeley, Fremont, Union City, and Livermore received $2,230,495 in federal Neighborhood Stabilization Program (NSP1) funds authorized under the Housing and Economic Recovery Act (HERA) of 2008. The consortium selected Hello Housing, formally known as Hallmark Community Solutions as the program contractor to use this pool of NSP1 funds to acquire, rehabilitate, and resell foreclosed and abandoned properties as well as process prospective income-eligible homebuyers for the purchased properties. Hello Housing has successfully purchased and sold eight (8) single-family homes to NSP1-qualified families: four (4) homes in the City of Livermore, one (1) home in Union City, one (1) home in the City of Fremont, and two (2) homes in San Leandro. In fiscal year 2011-2012, Hello Housing was able to purchase and rehabilitate two (2) additional NSP1-eligible properties in the City of Livermore. Both properties are anticipated to be sold to income eligible households in Summer 2012. It is anticipated that the NSP1 program will have sufficient funds to acquire and rehab one (1) additional property before the program terminates in February 2013. Hello Housing continues to utilize its NSP Regional Marketing Website (www.homehub.org <http://www.homehub.org/>) where all NSP homes are listed and information about the NSP program is readily available. This site includes lenders, home buying counseling agencies, and real estate agents who are working with the NSP program. It also shares details about each of the jurisdictions and their developer partners that are working together to implement the NSP program. The goal is to better market the benefits of the NSP program operating across the Bay Area to prospective buyers, mortgage lenders, and real estate agents. · The Alameda County NSP2 Consortium, which has the Alameda County Housing and Community Development Department designated as its lead member and includes the City of San Leandro as well as the cities of Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Pleasanton, Union City, and the Unincorporated County, was awarded $11,000,000 in federal Neighborhood Stabilization Program 2 (NSP2) funds authorized under the 2009 American Recovery and Reinvestment Act (ARRA) to purchase and rehabilitate foreclosed and vacant homes throughout the county. This past fiscal year 2011-2012, Hello Housing has sold three (3) NSP2 properties in San Leandro to eligible households. Another property was successfully acquired and rehabilitated, and is currently projected to be purchased by an income-eligible buyer in Summer 2012. Two (2) additional San Leandro properties were also successfully acquired and are currently in the process of being rehabilitated before they will be sold to income-eligible households. Current Agency Policies Current Council Policy is defined by the FY 2010-2014 Consolidated Plan, adopted by Resolution No. 2010-038 on April 19, 2010. City of San Leandro Page 8 Printed on 9/11/2012 File Number: 12-414 Previous Actions The Action Plan containing the programs and activities carried out during FY 2011-2012 was approved by the City Council on April 18, 2011. Committee Review and Actions None. Applicable General Plan Policies The Housing Element of the General Plan addresses increasing the supply of affordable ownership and rental housing in San Leandro in Goal 53 -Affordable Housing Development of the Housing Element of the General Plan. Additionally, Goals 47 to 51 of the General Plan address the provision of community services and facilities in coordination with non-profit and other social services providers. Such services range from library and childcare services to youth and senior services. Environmental Review No environmental review is required. Board/Commission Review and Actions None. Summary of Public Outreach Efforts A notice of the public hearing was published in the Daily Review on August 29th, 2012. The CAPER was available at City Hall, the main library, and on the City's website for public comment from August 29th through September 17th, 2012. Letters were sent on August 27th, 2012, to the City’s “CDBG’s Mailing List” which includes CDBG service providers, homeowner associations, and community-based organizations. Fiscal Impacts None. ATTACHMENTS · Exhibit A: Comparison of Goals and Objectives: FY 2010-2014 Consolidated Plan (CAPER: Page 32) PREPARED BY: Steve Hernandez, Housing Specialist I, Community Development City of San Leandro Page 9 Printed on 9/11/2012 Second (2nd) Year CAPER for FY 2010-2014 Con Plan City of San Leandro Exhibit A Other HUD Funds Other Funds FY FY 10-14 Action Plan Goals FY 10-14 Actual CAPER Outcomes FY 10-11 15 0 0% FY 11-12 15 0 0% FY 12-13 15 FY 13-14 15 FY 14-15 15 FY 10-11 5 0 0% FY 11-12 5 0 0% FY 12-13 5 FY 13-14 5 FY 14-15 5 FY 10-11 2 0 0% FY 11-12 2 0 0% FY 12-13 2 FY 13-14 2 FY 14-15 2 FY 10-11 2 0 0% FY 11-12 2 0 0% FY 12-13 2 FY 13-14 2 FY 14-15 2 FY 10-11 5 5 100% FY 11-12 5 0 0% FY 12-13 5 FY 13-14 5 FY 14-15 5 FY 10-11 15 19 127% FY 11-12 15 0 0% FY 12-13 15 FY 13-14 15 FY 14-15 15 COMPARISON OF GOALS and OBJECTIVES: FY 2010-2014 CONSOLIDATED PLAN HUD Objective: PROVIDE DECENT HOUSING Priority #1: Increase the availability of affordable rental housing for extremely low-, very low-, low-, and moderate-income families. 75 N/A Increase the supply of Private Units 25 affordable rental housing units Inclusionary Zoning & Density Bonus Ordinance (15% set aside housing units) New construction of affordable housing Affordability HOME Redevelopment Housing Set-Aside; City Affordable Housing Trust Fund; Private Units constructed Performance Indicator (# of) FY 10-14 Con Plan Goals Years 1, 2, 3, 4, & 5 CAPER Percentage of Action Plan Goals HUD Outcome Affordability Acquisition and rehabilitation of Units 10 affordable housing Acquire and rehabilitate affordable housing Consolidated Plan Strategy Proposed Activites Action Plan FY 10-11 CDBG Funds Other Funding Sources Priority #2: Preserve existing affordable rental and ownership housing for low-and moderate-income households. N/A Apartment Rehabilitation Program Rehabilitation approved on case-by-case basis Units 10 Redevelopment Housing Set-Aside Rehabilitation loans 25 N/A Housing Rehabilitation Program (Single-Family Minor Home Repair Grant Program ) Provide grants Redevelopment Housing Set-Aside Home repair grants 75 N/A Housing Rehabilitation Program (Single-Family Home Loan Program ) Provide loans Page 1 of 5 Second (2nd) Year CAPER for FY 2010-2014 Con Plan City of San Leandro Exhibit A Other HUD Funds Other Funds FY FY 10-14 Action Plan Goals FY 10-14 Actual CAPER Outcomes COMPARISON OF GOALS and OBJECTIVES: FY 2010-2014 CONSOLIDATED PLAN Performance Indicator (# of) FY 10-14 Con Plan Goals Years 1, 2, 3, 4, & 5 CAPER Percentage of Action Plan Goals HUD Outcome Consolidated Plan Strategy Proposed Activites Action Plan FY 10-11 CDBG Funds Other Funding Sources FY 10-11 5 11 220% FY 11-12 5 0 0% FY 12-13 5 FY 13-14 5 FY 14-15 5 FY 10-11 N/A 1,405 N/A FY 11-12 N/A 1417 N/A FY 12-13 N/A N/A FY 13-14 N/A N/A FY 14-15 N/A N/A FY 10-11 5 6 120% FY 11-12 5 7 140% FY 12-13 5 FY 13-14 5 FY 14-15 5 FY 10-11 3 10 333% FY 11-12 3 0 0% FY 12-13 3 FY 13-14 3 FY 14-15