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San Leandro Commercial Broadband Strategy respondents who were not pleased with the broadband options available to their businesses were in the downtown areas, with a smaller number reporting problems in the City's industrial areas. 2.5. Service provider follow up and gap identification In general, the two primary Internet service providers in San Leandro —AT&T and Comcast — have focused their investments on improving television and consumer grade Internet service in residential areas. AT &T's recent service upgrades are focused in residential zones, not commercial or industrial districts, and the information provided by Comcast regarding its high speed broadband services, and confirmed by local businesses, is consistent with this pattern as well. Specifically, the workshops and online survey produced a consistent picture of broadband service gaps in the commercial and industrial areas of San Leandro (see Appendix A for details). This information was provided to the two major broadband companies serving the City — Comcast and AT &T — for their evaluation and response. Comcast responded with a breakdown of broadband service availability in some of the City's commercial districts and AT &T displayed a map of its Project Lightspeed service nodes. This information was consistent with data collected and mapped by the City. Project Lightspeed is AT &T's ongoing program to upgrade residential broadband service to speeds and service levels that can support video services similar to those provided by cable television companies. Although it is not designed with businesses in mind, it can support commercial grade service where it's available and, in general, upgrades made for the purposes of the project result in better overall infrastructure. For the purposes of analysis, the Project Lightspeed nodes were mapped by the City using the assumption that each node had a uniform service radius of 1,500 feet. While this approach is too rough to predict service availability at a particular location — the actual coverage pattern of any given node is subject to many variables — it paints a useful picture of which areas of the City have been targeted for upgrades by AT &T and which have not. When Comcast was provided with a sample list of problematic addresses, its representatives initially responded quickly with an estimate that approximately a quarter might have had problems in the recent past but should be able to order service now or in the near future. About half were addresses that Comcast would consider deploying service to if the business or property owners were willing to pay some or all of the cost of constructing the necessary facilities — the company's existing budget for these types 16 July 2012 Tellus Venture Associates Page 8