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said change. The Agency shall set forth in the notification <br /> an Agency telephone number for customer inquiries regarding <br /> said change. It is understood and agreed that the District <br /> will not explain or respond to customer inquiries about the <br /> Agency's sewer service charges, or changes thereto, and will <br /> only inform customers that the charges correctly reflect the <br /> expressed request of the Agency. Customers shall be <br /> directed to the Agency for further clarification of said <br /> charges. <br /> It is further understood and agreed that the District will <br /> not produce or provide information for the production of <br /> mailing labels to be used by the Agency for the notification <br /> of sewer service charge changes or for any other use by the <br /> Agency. <br /> 2.08 Public Statements. Agency expressly agrees that it shall not <br /> make, and shall not permit to be made by its employees, <br /> officers, agents or representatives, disparaging or false <br /> statements about the billing and collection services <br /> provided by the District pursuant to this Agreement. Agency <br /> agrees to inform its employees, officers, agents and <br /> representatives about the requirements of this paragraph. <br /> Failure to abide by this provision shall entitle the <br /> District to terminate this Agreement upon fifteen (15) days <br /> written notice to the Agency. <br /> 2.09 Identification of Services to be Included for the Agency's <br /> Charge. Upon execution of this Agreement the Agency shall <br /> submit to the District a detailed map of its service <br /> territory. A revised map shall be submitted not later than <br /> fifteen (15) days after any subsequent modification of the <br /> Agency's territory. Said maps shall clearly show, by <br /> individual address, which services are to be included for <br /> sewer service charges. <br /> -9- <br />