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General Terms <br /> 1. Component Quality <br /> a. Consultant shall provide only new components and as specified (make, model, etc.) in their <br /> proposal <br /> b. Any equipment revisions or substitutions shall be reviewed and approved by the City. City <br /> shall determine if revision or substitution is equal or better <br /> c. Approved revisions or substitutions shall be provided at no additional cost to the City <br /> 2. Testing and Training and Acceptance <br /> a. System Acceptance Test (SAT) shall be performed to confirm that all the physical, <br /> operational and management features and capabilities specified are present in the final <br /> installed integrated system <br /> b. SAT shall occur over a minimum of 30 days <br /> c. Provide the following training to key City staff <br /> i. Equipment care and basic maintenance <br /> ii. Access License, report&data extraction <br /> d. Provide 3 weeks' notice for training <br /> e. Provide operating manuals, maintenance manuals <br /> f. Training may occur concurrently with SAT <br /> g. Operating and Maintenance Manuals shall be provided concurrent with training <br /> h. Consultant may submit for final acceptance of the system upon satisfactory completion of all <br /> work, testing, demonstrations and training <br /> 3. Warranty <br /> a. Equipment and installation (100% parts and labor) shall be warranted for period of one year <br /> from date of acceptance by City <br /> 4. Extended Coverage-Warranty, Maintenance and Support Services <br /> a. The City shall have the option of purchasing extended maintenance for a period of up to ten <br /> years beyond the additional warranty period, (LPR maintenance is limited to 5 years) <br /> b. Fully comprehensive Extended Coverage package including: <br /> i. Call Center Support <br /> ii. Defective part replacement <br /> iii. On site labor and online technical support <br /> iv. Spare parts inventory <br /> v. Firmware upgrades, patches and new software releases <br /> 5. Transaction & Extended Memory Capacity Fees <br /> a. Consultant shall charge$1.00 for each monthly permit transaction <br /> b. Consultant shall charge $0.35 for each daily parking transaction <br /> c. Consultant shall charge TMS memory storage beyond 2 GB at$200.00 per GB <br /> d. Consultant shall charge MLPR memory storage beyond 5 GB at$50.00 per GB <br /> e. Transaction & Extended Memory Capacity Fees shall be computed monthly and invoiced to <br /> the City <br /> Consulting Services Agreement between Project No.: 962-86-067 <br /> City of San Leandro and Aparc Systems —Exhibit A Page 17 <br />