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Alameda CTC Paratransit Program Application - July 1, 2013 through June 30, 2014 Table A Attachment: Description of Planned Program <br />A4Cell: <br />Service/Program Type: (See Implementing Guidelines for more information on these service types)Comment: <br />• Management/Overhead: Program oversight, planning, budgeting, participation in regional/countywide meetings. Please include admin/labor even if it is paid by the City for accurate reporting of full program expenses. <br />• Customer Service/Outreach: Activities associated with educating consumers about services that are available to them, answering questions from consumers and taking, tracking and responding to complaints and commendations. <br />• ADA-mandated Paratransit: Paratransit services provided by fixed-route transit operators to fulfill requirements under the American’s with Disabilities Act. <br />• City-based Door-to-Door: Pre-scheduled, accessible, door-to-door service provided by city. Provides a similar level of service to mandated ADA services; designed to fill gaps not met by ADA-mandated providers and/or relieve <br />ADA-mandated providers of some trips. <br />• Taxi Program: Provides a same day, curb-to-curb service intended for situations when consumers cannot make their trip on a pre-scheduled basis; allows eligible consumers to use taxis at a reduced fare. <br />• City-based Wheelchair Van Service: Wheelchair van service provides accessible, door-to-door trips on a pre-scheduled or same-day basis. These services are generally implemented as a supplement to a taxi program to ensure <br />some availability of accessible vehicles in cities that do not have door-to-door programs or have limited door-to-door programs. <br />• Accessible Fixed-Route Shuttle: Generally accessible vehicles that operate on a fixed route and schedule to serve common trip origins and destinations, e.g. senior centers, medical facilities, grocery stores, BART stations, other <br />transit stations, community centers, commercial districts, and post offices. <br />• Group Trips Program: Round-trip accessible van rides for pre-planned outings or to attend specific events or go to specific destinations for fixed amounts of time, e.g. shopping trips or religious services. Trips usually originate from <br />a senior center or housing facility. <br />• Volunteer Driver Program: Pre-scheduled, door-through-door services that are generally not accessible; rely on volunteers to drive eligible consumers for critical trip needs, such as medical trips. May also have an escort <br />component. <br />• Mobility Management/Travel Training: Covers a wide range of activities, such as travel training, trip planning, and brokerage. Does not include provision of trips. (This is considered "non-trip provision") <br />• Scholarship/Subsidized Fare Program: Program to subsidize any service for customers who are low-income and can demonstrate financial need. <br />• Meal Delivery (only existing programs are eligible; no new programs can be established): Program to deliver meals to the homes of individuals who are transportation disadvantaged. Currently operating programs can continue to <br />use Measure B funds for these service costs, but new meal delivery services cannot be established. <br />• Capital Expenditure: Any capital purchase or other capital expenditure. <br />G4Cell: <br />Accessibility:Comment: <br />Accessible: Able to serve consumers with mobility devices <br />Non-Accessible: Not able to serve consumers with mobility devices <br />H4Cell: <br />Timing:Comment: <br />Consumers must schedule trips in advance: To utilize this service, consumer must make a reservation in advance of the day trip is taken. <br />Consumers can schedule a same day trip: Service is provided on a same-day basis, does not require advance reservation <br />Please indicate the predominant timing of your service. E.g. if a service is mostly pre-schedule but takes occasion same day requests on a space-available basis, please indicate "schedule in advance" <br />I4Cell: <br />Origins and Destinations:Comment: <br />Fixed Route: Service operates on a fixed route with no deviations <br />Fixed Route with Deviations: Service operates on a fixed route, but deviates to major origins/destinations on occasion, such as a senior center. <br />Origin-to-Destination: Service provides curb-to-curb, door-to-door or door-through-door service for consumers. <br />H25Cell: <br />Project Status:Comment: <br />Initiated in FY 13-14 <br />Continuing or Ongoing <br />Closed Out in FY 13-14