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Qualifications <br />• Crestron, New Jersey <br />• Broadcast Pix, Massachusetts <br />4.1.4.2. <br />AVI-SPL utilizes the best possible talent both in house staff and subcontractor business partners. In the case of this <br />installation, Dan Koepke, is likely to remain as the key engineer/technical person, who is a contractor, and has the <br />most experience with city council chambers and related in the local area. However the project manager assigned <br />will be an AVI-SPL employee so they can best coordinate resources, schedules, client interface, and overall <br />responsibility for the project successful completion. <br />Additional resources, both in house and contractor will be used as needed throughout the project. <br />4.1.4.3. <br />AVI-SPL does use components of this system within their business, such as Crestron Controls, Sony Cameras, <br />Extron Interfaces, etc. However all systems are built custom to clients' requirements. So an exact duplicate is not <br />used by AVI-SPL. <br />4.1.4.4. <br />AVI-SPL is the world's largest system integrator with over 700 manufacturing partners. <br />4.1.4.5. <br />AVI-SPL maintains a 24x7 Help Desk in King of Prussia, PA, that the client would utilize for assistance. The helpdesk <br />would coordinate any on site requirements with the local office. <br />4.1.4.6. <br />Final as builts and support documentation in softcopy will be provided as part of close out and final sign off of the <br />project. A duplicate set will be supplied to the AVI-SPL HelpDesk. <br />4.1.4.7. <br />The design of this system was based upon standard engineering practices, knowledge and experience, while <br />offering the best value for the money. With over 700 manufacturers, we are pulled from a wide a pool of options <br />AVI^^SPL <br />AVI-SPL 2012 Page | 9