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San Leandro LINKS Shuttle Service Alternatives <br />San Leandro Transportation Management Organization <br /> <br />Nelson\Nygaard Consulting Associates Inc. | 2-11 <br />Based on feedback from rider outreach and stakeholder feedback, it was determined that demand <br />exists for later evening service and mid-day service. If these types of service were to be provided, <br />it is suggested that service spans be modified across both routes to reduce rider confusion. <br />However, limited resources may result in the modification of just one route, or the addition of just <br />one type of service for both routes. <br />Evening Service <br />Between 2008 and March 2013, LINKS service operated as late as 8:00 p.m.11, but was cut back to <br />7:00 p.m. due to reductions in funding. In the future, 8:00 p.m. service should be reconsidered as <br />interest in later evening service was raised frequently during stakeholder interviews and survey <br />responses from LINKS riders (46%, the plurality of respondents, desired later evening service). <br />Restoring evening service until 8:00 p.m. would require extending service by one hour for each <br />vehicle in service per weekday. Unfortunately, historical LINKS ridership information between <br />7:00 p.m. - 8:00 p.m. is unknown because LINKS ridership data has traditionally been <br />aggregated by day and shift, but not by hourly time period. <br />Mid-Day Service <br />Currently, LINKS operates a peak-hour only service which focuses on typical business hours of <br />operations. However, this cannot accommodate trips that occur mid-day (between 9:45 a.m. and <br />3:00 p.m.). Mid-day trips that may be missed under LINKS service include retail jobs, shopping <br />trips, medical appointments, and mid-day errands. LINKS may consider offering mid-day service <br />at a full or reduced frequency service compared to peak-hour trips. For planning assumptions, it <br />is assumed that mid-day service would add 5.25 hours per vehicle to the existing service span. <br />SUMMARY <br />This section summarizes alignment, frequency, and service span options for the LINKS Shuttle. <br />Service Alignment and Frequency <br />Figure 11 describes both the Existing Alignment and the North/South Routes Alignment, <br />including the service characteristics based on number of vehicles in service. To simply add a third <br />vehicle to the existing alignment, the additional operational cost (based strictly on cost per hour <br />of vehicle service) is approximately $126,500 annually. On the other end of the spectrum, to <br />operate a five vehicle service on two routes would add approximately $379,600 in vehicle <br />operations cost to current operational costs. Costs estimates are based on proposed 2014 LINKS <br />cost per hour estimates ($53.65/hour), five days per weekday and 255 weekdays per year. It is <br />estimated that LINKS cost per hour will escalate in 2015 from $53.65 to $56.96, a 6% increase. <br /> <br />11 In 2001, LINKS originally operated afternoon services between 3:00 p.m. - 7:00 p.m. In 2005, the San Leandro <br />Transportation Management Organization (SLTMO) obtained a grant to extend service hours to the Davis Street Family <br />Resource Center and began operating this service between 2:00 p.m. – 8:00 p.m. This level of service stopped in 2008 <br />due to the loss of grant funding for the enhanced service to the Davis Street Family Resource Center. At that time, the <br />route time shifted to 3:00 p.m. – 8:00 p.m. In March 2013, due to funding constraints, the route hours were restored to <br />the original (2001) schedule of 3:00 p.m. – 7:00 p.m.