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i • • Residential rates will increase 7.5% for the first rate adjustment on July 1, 2000 and can be increased thereafter by CPI with a cap of 5%. • Commercial/Industrial Bin Service rates increase at CPI plus 5.5% annually until July 1, 2005 and can be increased thereafter by CPI with a cap of 5%. This will bring existing City customers and existing San Leandro Disposal customers in line with each other. • Rate increases will occur in Multi-Family/Mobile Home Bin rates for two years at which time the rates will be held at 12%below the Industrial bin rate. • Benchmarking of the rates with surrounding jurisdictions will be performed every five years. If, after the benchmarking, ACI's then current rates are greater than or below 5% of the median of surrounding jurisdictions, the rates will be adjusted downward to be at or within 5% of the median and may be adjusted upward to be at 5%below the median. ENHANCED SERVICES • Residential refuse and recycling customers in the City's service area will receive wheeled carts for refuse, wheeled single stream recycling carts, and will be offered unlimited wheeled green waste containers. • Automated residential refuse and recycling services are tentatively scheduled to begin in October 2000. • Refuse service in the City's parks, at City facilities, and for other City trash receptacles will continue to be provided free of charge except for debris box service, which will be charged 80% of the debris box rate. • Annual debris pickups will remain unchanged(1 free pickup per year,by appointment). • Invoices and billing collection for refuse and recycling services will be performed by ACI, and such charges will be removed from the property tax statements. • There will be uniformity of refuse and recycling service delivery in the City's service area. • Service fees will be maintained at levels comparable to neighboring jurisdictions. • Customers in the City's service area will be able to realize economies of scale because services currently delivered by three service providers will be combined and delivered by one service provider. CITY REFUSE WORKERS • City Refuse Workers will be offered employment with ACI. • City Refuse Workers who do not choose to apply with ACI will be offered a transition plan to either retire early or move into other positions within the Public Works Department. PUBLIC OUTREACH • Staff met with representatives from the Industrial Roundtable and the Chamber of Commerce Executive Board on January 13, 2000, to present the new services and proposed rate structure. • Staff met with the Refuse Citizens' Committee on January 27, 2000, at which time the business deal points and service level enhancements were presented. 2