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discuss with Participating Entity and/or to review the quality of the work and <br />resolve matters of concern; (b) terminate this Agreement pursuant to the <br />provisions of . or (c) pursue any and all other remedies <br />available to ABAG at law or in equity. <br />The PACE Provider will: <br />2.3.1 Include a process to receive acknowledgement and confirmation of <br />satisfaction with work completed from the applicant before project <br />payment is disbursed and have a published dispute resolution process <br />available for customers. <br />2.3.2 Provide summary of financing details (including assessment or special tax <br />amount and terms, financing installments and estimated administrative <br />expenses) to the applicant specific to the requested amount of the <br />financing. <br />2.3.3 For residential properties, require an applicant's acknowledgment of the <br />Federal Housing Finance Agency position on PACE by a separate <br />signature/initial acknowledgement, in a Residential Disclosure Signature <br />Form that is substantially similar in content to Attachment l(a) or l(b), as <br />approved by ABAG. <br />2.3.4 Provide training to contractors and information to property owners on <br />the availability of rebates (for all utility and generation typesL including <br />and not limited to city and county rebate programs, BayREN programs, <br />PG&E programs, and other such offerings. (For information about local <br />programs, the contractor and/or home owner may be directed to the <br />BayREN Home Upgrade Advisor at 866-878-6008.) <br />2.3.5 Require that applicable building permits are obtained for all <br />improvements in Participating Entities. <br />2.3.6 Verify that all property taxes for the assessed property are current for the <br />previous three years or since the current owner acquired the property, <br />whichever is shorter. <br />2.3.7 Recommend that property owners consult with a tax professional prior to <br />claiming any tax deductions associated with the project and not <br />recommend that homeowners take any particular filing position <br />regarding their annual or semi-annual PACE assessment payments. <br />2.3.8 Not represent that the full assessment is tax deductible. <br />2.3.9 Have a consistent plan for removal of assessments at end of repayment <br />term, prepayment and/or in the event of program closure.