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(i) Sexual Touching. The permittee or any person employed or retained by the massage establishment or any other person on the premises of the massage establishment has engaged in conduct or committed acts that a reasonable person in a patron’s position would understand as an offer to perform on or engage in with the patron acts that are sexual in nature or that involve touching of the patron’s genitals, pubic area, anus, and areola. (j) Negligent Supervision. The permittee failed to provide adequate supervision of the massage establishment, resulting in a pattern of at least three violations of this Code or State or Federal law. 4-23-315 Revocation or suspension—Hearing procedure. (a) Written Notice Required. The Permit Administrator, before revoking or suspending any operator permit, shall give the permittee at least ten calendar days’ written notice of the alleged grounds for revocation or suspension and shall conduct a hearing in the matter of whether the permit shall be revoked or suspended. The hearing shall be conducted at least ten calendar days from the date of written notice which shall be provided in the following manner: (1) Service of Notice and Order. All notices shall be posted on the property and also served upon the record owner and any tenant. A copy of the notice shall also be served on each of the following if known to the Permit Administrator or disclosed from official public records: the holder of any mortgage or deed of trust or other lien or encumbrance; the owner or holder of any lease; and the holder of any other estate or legal interest of record in or to the building or the land on which it is located. The failure of the Permit Administrator to serve any person required herein to be served shall not invalidate any proceedings hereunder as to any other person duly served to relieve any such person from any duty or obligation imposed by the provisions of this section. (2) Method of Service. Service shall be made upon all persons entitled thereto either personally or by mailing a copy by certified First Class U.S. Mail to each such person at their address as it appears on the last equalized assessment roll of the county or as known to the Permit Administrator. If no address of any such person appears or is known to the Permit Administrator, then a copy shall be mailed to the address of the parcel of land involved in the proceedings. The failure of any such person to receive such notice shall not affect the validity of any proceedings taken under this section. Service shall be effective on the date of the mailing. (3) Proof of Service. At the time of service, each person affecting service shall complete a written declaration under penalty of perjury, which declares the time, date and manner in which service was made. The declaration shall be affixed to the copy of the notice and order retained by the Permit Administrator. (b) Hearing. The Permit Administrator shall consider all evidence at the hearing. The hearing may, after being commenced within the time specified pursuant to subsection (a) of this section, be continued for good cause by the Permit Administrator from time to time. The Permit Administrator shall, at the conclusion of the hearing, make findings of fact based upon the evidence submitted and shall decide whether or not the permit shall be revoked or suspended. (c) Notice of Decision. The Permit Administrator’s written notice of decision shall be served on the permittee, within thirty business days of the conclusion of the hearing, in the manner provided in subsection (a) of this section, and, in the case of a revocation or suspension, such notice of decision shall indicate the appeal procedures as set forth hereinafter. (d) Appeal. Any applicant or permittee shall have the right to appeal from a decision by the Permit Administrator to deny a permit or renewal application, or to approve such an