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21Tech Response: <br />San Leandro’s Information Technology Addendum to RFQ for Accela Development Services Page 16 of 28 <br />project schedules, procuring resources, managing project teams, assessing and mitigating risks, <br />performing quality control, developing performance metrics for project milestones, reporting on project <br />progress, and documenting lessons learned. Provided technical training and mentoring to staff of six <br />professionals. Daily work involved extensive quality assurance / quality control and data analysis. <br />Ms. Fortune received Bachelor of Arts (B.A.) emphasizing research and communications from Carroll <br />College, Helena, Montana. <br />Ms. Fortune is a certified Project Management Professional (PMP). <br />256