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i 21TECH <br />It <br />ASSUMPTIONS <br />1. San Leandro's IT department will provide required and appropriate resources including subject <br />matter experts (SMEs) to communicate business rules and requirements to support the <br />proposed timeline. <br />2. 21Tech will document the requirements per the communication from SMEs and will deliver all <br />documented requirements for approval or feedback. San Leandro's IT department will review <br />the Requirements Document and within three (3) Business Days of receipt will deliver either: <br />a. Indicates that San Leandro's IT department has signed -off and accepted the Requirements <br />Document; or <br />b. Identifies the areas of concern and provide the required feedback for requirements <br />document update. <br />c. Requirements review will not take more than two review cycles. <br />3. San Leandro's IT department will provide required resources to support all tasks in the above <br />timeline for environment setup, User Acceptance Testing and training. <br />4. All application development, test case creation, and testing will be based on signed -off <br />requirements captured during requirements and Discovery and Analysis phase of the project. <br />5. Any changes after requirements sign -off will follow a change control process which will access <br />timeline, resource and cost impacts to the project. <br />6. All data clean up, business process re-engineering and User acceptance preparation and <br />execution is San Leandro's IT department's responsibility. <br />7. All work such as (report deployment, server side changes, APO, Java heap changes, etc.) Will <br />have to involve Accela CRC because San Leandro is a cloud hosted site. It is necessary to have a <br />current support agreement with Accela to perform these changes. <br />21 Tech Response: <br />o�`San Leandro's Information Technology RFQ for Accela Development Services Page 26 of 28 <br />