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City of San Leandro Sewer System Management Plan Volume I Section 2 - Organization D.13.(ii) Organization: The SSMP must identify: ; (a) The name of the responsible 'or'authorized"representative as described in Section J of this Order, (SSS WDR). (b) The names and telephone numbers for management, administrative, and maintenance positions responsible for implementing specific measures' in' the; SSMP program. The SSMP must identify lines of authority through an'organization chart or similar document with a narrative explanation, and (c) The chain of communication for reporting SSOs, from receipt of a complaint or other information, including the person responsible for reporting SSOs,to:the State and Regional Water Board and other agencies if applicable (such as County,Health Officer, County Environmental Health Agency, Regional Water Board, and/or State Office of Emergency Services (Cat OES)). The Water Pollution Control Manager is the responsible and authorized representative as described in Section J of SWRCB Order No. 2006-0003. Mr. Dean Wilson is the City's authorized representative registered with the San Francisco Bay Regional Water Quality Control Board SSO Reporting Program and the California Integrated Water Quality System (CIWQS) as the designated Legally Responsible Official or LRO authorized to certify data to the online SSO database along with Rick Orta, Collections Maintenance Supervisor.. Appendix A includes the City's Sanitary Sewer Overflow EmergencyResponse Plan (OERP), which details the chain of communication for reporting and responding to SSOs including the person responsible for reporting SSOs to the State and Regional Water Board and other agencies, if applicable (such as County Health Officer, County Environmental Health Agency, Regional Water Board, and/or State Office of Emergency Services). The City's Water Pollution Control Plant office receives service calls when open — Monday through Friday, 7:30 a.m. to 4:00 p.m. All service calls received during these hours are referred directly to the Collections System Maintenance Supervisor or to the standby Collections System Maintenance Worker. Outside of these hours, callers are directed by voice mail to contact the on duty Police dispatcher, who has been trained to direct calls regarding the sanitary sewer system to the standby Collections worker. All calls for service are immediately responded to within one hour, with a typical response time of 30 minutes. Collections staff maintains a 24 hours/day, seven days/week standby schedule to respond to after -hour, weekend and holiday service calls and emergencies. The standby worker summons additional help as needed. If an overflow occurs, the first responder has the responsibility of evaluating the overflow upon arrival, implementing best management practices to contain the overflow and prevent it from Page 16