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Quality Code Data 11/28/2016, Page 2 (2) Division B. Mining (3) Division C. Manufacturing (4) Division E. Transportation, Communications, Electric, Gas, and Sanitary Services (5) Division I. Services (gh)Industrial Wastes.The wastes from industrial processes. (hi)Institutional Users.Schools, hospitals, and government facilities. (ij)Flow.The volume of wastewater occurring over time. (jk)Large User.An industrial user or a non-residential user discharging industrial quantities of flow, BOD, and/or Suspended Solids as determined by the Manager. (kl)Manager.The San Leandro City Manager or designee. (lm)MGD.Million gallons per day. (mn)Multiple-Family Dwelling Unit.Any residential unit designed to house one family in a building containing more than two such units, including triplexes, quadplexes, and apartments. For the purpose of this Code, mobile homes located in a mobile home park shall be considered multiple-family dwellings. (no)Normal Work Days.Except as provided below, normal work days shall be defined as the normal 5-day work week of Monday through Friday less holidays. For User’s normal work days to exceed 5 days a week, the flow from the sixth and/or seventh day must approximate the average daily flow of the 5-day work week. (op)Residential Discharge Equivalency.A unit of discharge equal in volume and strength to the design discharge of a single-family dwelling unit, as determined in the most recent biennial rate study. (pq)Residential User.Any user introducing into the sewerage system domestic wastes from single-family, accessory or multiple-family dwellings. (qr)Schools.Any public or private institutions of learning that introduce into the City’s sewerage system primarily segregated domestic waste or wastes from sanitary conveniences. (rs)Service User.An industrial user or a non-residential user whose wastewater discharge is monitored in order to determine flow, BOD, and/or SS. 87