Laserfiche WebLink
REQUEST FOR PROPOSALS <br /> <br /> <br />The City of San Leandro desires to solicit qualified proposals for a Cisco Call Manager upgrade <br />project in accordance with this Request for Proposals (RFP). Award resulting from this RFP will <br />be a fixed contract with an initial term of July 2017 through June 30, 2018. <br /> <br />I. INTRODUCTION <br /> <br />The City of San Leandro has been operating a Cisco Call Manager system to handle all voice traffic <br />by utilizing the City’s local area network. However, while the system is fully operational, it has <br />since become outdated and is no longer supported by the hardware manufacturer (Cisco). As a <br />result, an upgrade is required to continue operating with Cisco support. <br /> <br />II. BACKGROUND <br /> <br />PLEASE SEE EXHIBIT A FOR NETWORK DIAGRAM <br /> <br />The City’s Cisco Unified CallManager system currently has the following specifications: <br /> <br />Version: 7.1.5.31900-3 Cluster(s): 1 Servers in cluster: 3 Cisco Emergency Responder (CER) server: 1 Server model: Cisco MCS 7800 series (MCS 7825- <br />T4) Server locations: <br />o City Hall <br />o Police Department o Senior Community Center (which also serves as the Emergency <br />Operations Center [EOC]). Directory Service: Active Directory / LDAP No. of Auto-attendant lines: Approx. 70 (~20 are currently disabled) No. of integrated server routers (ISR): 12 o ISR model: 2800 series (mix of 2821 and 2801 with <br />SRST) No. of voice gateways: 4 Voice gateway router model: 224 No. of IP Phones: Approx. 360 o IP Phones models: Mix of Cisco 700 series (7965, 7945, 7915, 7905) <br />Protocol in use: Skinny (SCCP) No. of Primary Rate Interface (PRI) lines (services by AT&T): 2 o Currently can handle 46 simultaneous calls (23 x 2) o Locations: City Hall and Police Department <br />DID bank information: <br /> <br /> <br />RFP 56242 – Cisco Call Manager Upgrade Page 3 of 35 <br />313