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Phase II: Implementation <br /> Implementation of hardware and software with configurations finalized from Phase I. <br /> Note:All tasks specified are to be completed remotely during business hours.The actual <br /> __cutover_/migration_of services will-occur during a-maintenance windowplannedfor after business hours. <br /> Cisco Unified Communications Upgrade Preparation: <br /> • Provide and explain the phone/equipment data collection form(s). SPS will work with City of San <br /> Leandro to explain the template fields,and the information that is needed. City of San Leandro will <br /> complete the data collection form(s).A major component of the template includes a spreadsheet which <br /> will detail the configuration of phones including: extensions and physical locations. <br /> • Gather relevant Cisco UC licensing purchased for migration <br /> • Prepare the appropriate upgrade download files (ISO images, COP files,etc.) <br /> • Document registered devices via Real-Time monitoring tool (RTMT) <br /> • Determine TFTP strategy(phone firmware) and strategy for phones which require multiple firmware <br /> upgrades <br /> Cisco Business Edition 6000 Unified Communications Hardware Appliance/Virtual Hypervisor: <br /> • Configure [2] UCS C220 server hardware. <br /> • Configure BIOS and required hardware settings (RAID, etc.) per Cisco requirements. <br /> • Upgrade/patch all firmware, BIOS, and CIMC(management console): <br /> o Download latest stable CIMC release and apply to servers using Host Upgrade Utility. <br /> o Configure CIMCs for Auto Startup upon Power Failure. <br /> • Configure out-of-band IP access to CIMC. <br /> • Install VMware ESXi and prepare ESXi for product installations: <br /> o Apply latest ESXi patches and updates available from VMware. <br /> o Configure ESXi required settings, per Cisco requirements and recommendations. <br /> o Configure VM Latency Sensitivity to High. <br /> o Configure VMware hypervisor switch and VMhost network as a single VLAN/link. <br /> o Configure multiple links as adaptor teaming(active/active, or active/passive). <br /> • Deploy tools to perform an upgrade and server migration. <br /> Cisco Unified Communications Manager(CUCM), Emergency Responder(CER) Upgrade and Migration: <br /> • Perform a 1-to-1 migration from the existing Cisco Media Convergence Servers (MCS) servers to the <br /> Cisco Business Edition 6000 servers. An upgrade to software version 11.x will occur on the two <br /> applications during this migration process. <br /> • The following applications will be upgraded and migrated: <br /> o [1] CUCM and [1] CER Publisher nodes—City Hall,San Leandro, CA <br /> o [1] CUCM Subscriber node—Police Department,San Leandro, CA <br /> • Complete build and configuration of server applications and apply licensing. <br /> • Download patches, software packages, security, or caveat fixes for included applications. <br /> • Configure VMware VMTool installation for all UC host applications. <br /> • Configure hosts for Auto-Startup upon power cycle and ESXi shutdown/restart/power on. <br /> Note: Once this phase begins, all Adds/Moves/Changes must be manually recorded and replicated on <br /> the new servers, after build out. A database freeze of several days to weeks is likely. <br /> Consulting Services Agreement between City of San Leandro and 07/17/2017 <br /> Strategic Products and Services, LLC for Cisco Phone System Upgrade Exhibit A—Page 4 of 12 <br />