Agmt 2017 Strategic Products and Services, LLC for Cisco Phone System Upgrade Project

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Note: City of San Leandro is responsible for physical rack and stack and providing remote access to SPS by inputting a basic network configuration via console access.This base-level/out-of-box configuration can be provided by SPS after the completion of the design phase.This applies to all equipment listed above. Cisco Unified Communications Manager(CUCM)Configurations: • Configure [2] Cisco 4331 ISRs via CUCM (MGCP/H.323) with [1]T1/PRI • Configure [9] Cisco 4321 ISRs via CUCM (MGCP/H.323) with 2-port FXO card • Configure [1] Cisco 4331 ISR via CUCM (MGCP/H.323)with 2-port FXO card Existing Voice Gateway(VG224 and 2901 in Senior Center) Upgrades and Configurations: • Validate IOS firmware on [4] existing VG224 voice gateways and update IOS to stable and compatible code version. • Modify CUCM connectivity(SCCP/MGCP) on [4] existing VG224 voice gateways with updated CUCM cluster addressing. • Validate IOS firmware on [1] existing 2901 router in the Senior Center and update IOS to stable and compatible code version. • Modify CUCM connectivity (SCCP/MGCP) on [1] existing 2901 router in the Senior Center with updated CUCM cluster addressing. Imagicle Billy Blue Accounting and Billing/Call Accounting Installation: • Install [1] Imagicle Accounting and Billing/ Billy Blue application virtual server. Note: [1] Windows Server provided by City of San Leandro is required for deployment.This Windows Server can run co-resident on the Business Edition 6000 appliance. • Configure Call Detail Record (CDR) integration with CUCM. • Import users name and extensions from CUCM for up to [500] extensions into Imagicle. • Configure web portal for admin and end user access. • Configure report parameters for up to three [3] standard built-in reports. Note: As a part of the Imagicle implementation, City of San Leandro's responsibilities include, but are not limited to the following: o Provide IP address, DNS servers and NTP servers for system configuration. o Provide [1] configured, patched and licensed Windows Server(supported/recommended version) to host the Imagicle installation. o Create forward and reverse DNS records for the server hosting the Imagicle installation. o Provide administrative level-access to the server hosting the Imagicle installation. o Provide any Windows Updates required and/or City of San Leandro standards. Cisco Endpoints and IP Phone Handset Migrations: • Configure [50] Cisco 8851 phones o Note: City of San Leandro has requested that SPS configure/import only an initial set of phones. SPS will provide administration training to the City of San Leandro to import remaining handsets and perform a configuration migration from the 7900 series. • Configure [150] Extension Mobility Cisco 8851 profiles for Police Department users. • Configure [25] Cisco 8800 Key Expansion Modules Consulting Services Agreement between City of San Leandro and 07/17/2017 Strategic Products and Services, LLC for Cisco Phone System Upgrade Exhibit A—Page 7 of 12